Support Consultant

2 weeks ago


Somerset West, South Africa Semper - Software Solutions for the Hospitality Industry Full time

**Semper** specializes in the hospitality industry and provides world class software (such as reservation system, on-line bookings, POS, and stock system etc.) to clients over Africa as well as countries such as Ireland, Australia, New Zealand and Philippines.

We are looking for a bright, articulated and detail-orientated support consultant to work in our support office in Somerset West. We are a family-oriented team of other young and dynamic support consultants.

**The Role**
- Deliver timely, accurate and professional customer service
- Actively seek solutions to customer issues which includes solutions and suggestions
- Provide training to customers
- Travel to clients (local and international) to do onsite training and installations

**Requirements**:

- Knowledge of Microsoft Word, Outlook, and Excel
- Willingness to learn
- Be proactive with an ability to listen
- Well organized
- A positive attitude is a must
- Work experience within the hospitality Industry will be advantageous
- Must be vaccinated, have a license and passport for traveling purposes

**We offer**:

- Salary based on experience
- We do not work on weekends or public holidays (Unless on afterhours support)
- 15 days annual leave + leave on your birthday
- Ample opportunity to grow in various areas of the company

Ability to commute/relocate:

- Somerset West, Western Cape: Reliably commute or planning to relocate before starting work (required)



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