Senior Manager, Account Development

**Job Description**:
The Senior Account Development Manager is responsible for driving sales and renewals across the NielsenIQ suite of products and ensuring effective account planning and management across an assigned client portfolio.

**Responsibilities**

**Business Development**
- Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
- Own pre-planning for contract renewal
- Proactively expanding client network,building and owning local customer relationships,
- Owns prospecting and identification of local selling opportunities for the generalist product set
- Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
- Develop and execute pricing strategy and lead negotiation process for generalist product set (for ad hoc sales / yearly contract renewals)
- Build proposals, align stakeholders and gain support, and create and deliver client presentations in collaboration with technical expertise of product specialists for the generalist product set
- Bring in the right sales and product specialists and customer success resources to support local accounts; Orchestrate local client relationships across roles
- Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
- Provide continuous feedback on competitive activities within assigned clients
- Owning the forecasting and achievement of revenue targets for your client portfolio

**Financial Management**
- Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
- Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
- Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
- Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

**Client Servicing**
- Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
- Partnering with Global Account Development and Customer Success to develop and execute Account Plans and JBPs
- Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
- Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
- Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

**Product Enhancement**:

- Identify the client needs: situation/competitor assessment, need assessment, potential solutions
- Participating in creation of the PE plan & timeline: communicating the voice of client
- Develop the pricing proposal & commercial approach with the RI Leader
- Support the proper communication of the new product and its benefits with clients

**Organizational Management and Development**
- Participate in local and cluster initiatives as part of continuing leadership development
- Work across functional business units to support organizational initiatives and business needs
- Promote inter-departmental and inter-divisional communications and teamwork
- Bring in the right sales and product specialists and customer success resources to support local accounts; Orchestrate local client relationships across roles

**Requirements**:

- Strong client-facing and communication skills
- Strong sales drive
- Strong understanding of the client’s needs
- Very strong business English, both verbal and written
- Numerical literacy
- Strong time management/project management skills
- Team player
- Capable of working as part of a team within a fast-paced, challenging and demanding environment whilst maintaining high standards
- Ideally experience in FMCG sector or equivalent with an appreciation of NielsenIQ products, services and data
- Previous account management experience a benefit

**QUALIFICATIONS**
- Minimum Bachelor’s Degree is required, Master’s Degree is preferred
- Minimum 7 years of working experience in FMCG (retailer/marketing/sales) or research-related industry experience (insights/category/shopper/agency)
- Proven expert knowledge of the market research industry
- Strong commercial acumen with significant B2B sales experience
- Proficiency in using Microsoft Office and good analytical skills
- Exceptional client management and negotiation skills
- Fluent in English written and verbal communication skills.

Additional Inform