Facilities Helpdesk Team Lead and Coordinator
7 days ago
Semy, formerly Servicebedriften Myhre is a facility management company based in Oslo, Norway.
Our customers are commercial buildings and apartment building owners. We deliver services to the buildings and we are managing the buildings for the owners.
We are looking for a **ONLINE SERVICE ASSISTANT / FACILITY COORDINATOR** who can help us with the tasks of the company.
Tasks to do:
1. The Facilities Coordinator helps oversee and manage the day-to-day operations of a building or facility.
2. He/she is the general assistant for the whole operations team, to be the resource that all of them using.
3. He/she is in charge to handle building repairs (or retain a contractor to do the work) and oversee both janitorial and lawn maintenance services.
4. He/she makes sure that health and safety standards are met, and he/she arranges for repairs when needed.
5. He/she usually works by tracking expenses and coordinating with external vendors.
6. He/she is responsible to do the updates on the content in the documents that are under Operations.
7. He/she acts as the executer/coordinator of everything that are on routines/SOPs/processes/checklists/templates under operations. The person will work together with the document responsible person.
8. The Facilities Coordinator helps with the operational management and Provides scheduling support.
9. He/she performs the ordering and following up on orders (for prieoffers, or ordered a company for a service).
10. Following up on the early stage of Behov handling (before it goes over to Operational management).
Required Skills, Knowledge & Experience:
1. Associates degree and 3-5 years of Building management and Facility and Maintenance operations experience
2. Demonstrated ability to work and communicate in English professionally, verbally, and in written form
3. Proven work experience in handling crews/team
4. Multi-tasking in a fast paced environment
5. With Strong problem solving skills; Recognizes and acts on opportunities; adjust direction when situation warrants
6. Time management skills
Working Hours: 8 Hours / a day from Monday to Friday
Working Time: sometimes between 7:00 - 17:00
**Experience**:
- Facility Management and Property Maintenance: 3 years (required)
- Online Work: 2 years (required)
- Planning / Scheduling / Administrative: 3 years (required)
- Must have worked in European / Multinational Firm: 1 year (required)
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