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**KEY WORK OUTPUTS & ACCOUNTABILITIES**
- Gather and report information
- Plan, monitor and control and information system
- Maintain booking systems
- Participate in meetings and process documents and communication related thereto
- Utilise technology to produce information
- Plan and conduct basic research in an office environment
- Coordinate meetings, minor events and travel arrangements
- Set personal goals
- Function in a team and overall business environment
- Demonstrate an understanding of employment relations
There are 9 unit standard clusters that have to be completed and they are:
- Cluster 1 - Communication Skills
- Cluster 2 - Business Writing Skills - Credit Accumulation Transfer is applicable to the unit standards below
- Cluster 3 - HR Skills
- Cluster 4 - Customer Service
- Cluster 5 - Administration Skills
- Cluster 6 - Organisation Skills
- Cluster 7 - Numeracy and Research Skills
- Cluster 8 -IT Skills
- Cluster 9 - General Business Skills
SKILLS AND COMPETENCIES
- Must be customer focused/orientated
- Ability to identify customer needs and solutions
- Should display professional attitude
- Must be presentable
- Highly developed communication skills (Written/Verbal/Non-verbal)
- Requires good time management skills to efficiently and effectively perform daily duties
- Good physical health
**Requirements**:
- Matric
- Above average communication skills (written/verbal/non-verbal)
- Numerical acumen
- Computer literate
- Business acumen
- A suitably qualified person in the Act is defined as any person with formal qualification, relevant prior learning; relevant experience or the capacity to acquire within a reasonable time the ability to do the job.
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