Learning Business Partner

The Learning Business Partner I is responsible for supporting the development and implementation of learning and development initiatives that align with business goals. They work closely with business units to identify training needs, coordinate training programs, and evaluate their effectiveness. They also assist in the creation of learning materials and provide support to employees throughout the learning process.

**Key Responsibilities**:

- Partnering with Retail Heads of Function to identify key strategic development needs
- Briefing identified development needs into various stakeholders (SPA Talent Specialists and Fuse HR Shared Services partners) and ensuring delivery aligned to business needs
- Articulating business development requirements and identifying suitable solutions with SPA Talent Specialists and Fuse HR Shared Services partners
- Conducting a needs assessment of current business learning and development offering and identifying gaps and outdated content
- Communicating to business - learning requirements/opportunities that will enable strategic objectives delivery
- Attending and participating in key business meetings for the pro-active identification of learning & development opportunities
- Partnering with the SPA Talent Specialists and Fuse HR Shared Services partners for delivery
- Monthly Operations Meeting
- Merch/Marketing Meeting
- Quarterly Management (slot for feedback on Learning & Development)
- Project managing key Learning and Development initiatives that require multiple functions’ input

Utilising information populated by the Fuse HR Shared Services to report back on:

- Learning Initiative development and delivery
- Training spend
- Skills scorecard
- Participation and completion
- Source L&D metrics from Fuse HR Shared Services to prepare monthly management reporting packs

**Qualifications and Experience**:

- HR / Business Related Degree
- Relevant post-graduate qualification advantageous
- Minimum 8 years of Business Partnering and L&D experience
- Effective project management, the ability to work on multiple projects simultaneously
- Excellent understanding of relevant skills development legislations
- Good understanding of SETA processes and initiatives (Advantageous)

**Skills**:

- **Review & Reporting**:Ability to assess, analyse, and report on business processes, performance metrics, and outcomes to inform decision-making.
- **Managing Change**:Proven experience in leading and supporting change initiatives, ensuring smooth transitions and organisational alignment.
- **Business Case Contribution**:Skilled in contributing to the development of business cases by providing data-driven insights and recommendations.
- **Business Process Modeling (BPM)**:Proficient in mapping, analysing, and improving business processes for operational efficiency and effectiveness.
- **Enterprise Readiness Assessment**:Assessing organisational readiness for new initiatives, ensuring systems, people, and processes are prepared for change.
- **Gap Analysis**:Identifying gaps in performance, processes, or systems and providing learning solutions to bridge those gaps effectively.
- **Human Resources Systems & Tools**:Experience with HR software and tools, streamlining HR operations, and optimizing employee experience.
- **Presentation Creation**:Proficient in creating clear, impactful presentations tailored to diverse audiences, ensuring key messages are communicated effectively.
- **Spreadsheet Expertise**:Advanced knowledge of spreadsheets for data analysis, reporting, and process optimisation.
- **Employee Relations**:Knowledge in employee relations, ensuring that learning supports a positive work environment.
- **Learning Solutions Development**:Designing and developing learning programs and solutions to support employee growth and organisational goals.

**Behaviours**:

- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results