#869 - M365 Technical Advisor - Reactive Trials

1 week ago

Cape Town, South Africa Upwork Full time

**Company Description**
Upwork is the world's largest marketplace and we support businesses connecting them with Independent talent from all across the globe.

One of our clients; an American multinational technology company, is in search of a **M365 Technical Advisor to work for 8 hours a day, Monday-Friday.**

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

You would receive technical support requests-tickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you will utilize your troubleshooting knowledge and tools required to fix customer issues.

Additionally, you will approach the customer to get insight on the purpose of subscribing to a trial, the customer personal or business needs in order to help customer start using all workloads and products acquired with the ultimate goal of bringing the customer to a perpetual subscription, to increase workload usage and to increase number of licenses consumed by the Small Business.
**Job Description** Job Description**
- These questions will come through chats and phone calls.

**Qualifications** Qualifications**
- Advisory or technical implementation experience
- Strong consultative skills in a Microsoft 365 environment
- MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred but not mandatory.
- RAVE experience (a plus but not required)
- ** Device Requirements** (a live verification will be conducted to ensure the following requirements are met prior to the start of the engagement):

- Computer that is not joined to another company’s domain, neither managed by any remote management - inventory systems or tools
- Windows 10 Pro (latest updates installed)
- Minimum of 8 GB RAM (16 is recommended)
- Core i3 processor (i5 is recommended)
- Minimum of 256GB Hard disk (256 SSD is recommended)
- LAN (local access network) required
- For security requirements, freelancers will not connect to the provided systems and tools using WiFi.
- A minimum of 25 Mbps download speed & 10 Mbps upload speed
- No 3rd-party antivirus software installed
- Media devices that are Teams compliant
- Microphone/headset with background noise canceling (not a phone headset)
- Webcam, preferably compatible with Windows Hello Technology

**Additional Information**
- Fortune 500 Client
- Competitive Pay
- Remote Work

All your information will be kept confidential according to EEO guidelines.

  • M365 Technical Support Specialist

    1 week ago

    Cape Town, South Africa Upwork Full time

    **Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for** English-speaking Microsoft 365 Business Advisors to work Monday to Friday between 5 pm and 1 am UTC**. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have technical expertise in M365 products...

  • #881 - M365 Business Advisor - Proactive (English)

    1 week ago

    Cape Town, South Africa Upwork Full time

    **Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for** English-speaking Microsoft 365 Business Advisors**. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have technical expertise in M365 products and a passion for innovation, we encourage you to...

  • 912 - English Speaking M365 Advisor

    2 days ago

    Cape Town, South Africa Upwork Full time

    **Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for** English-speaking Microsoft 365 Business Advisors**. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have technical expertise in M365 products and a passion for innovation, we encourage you to...

  • Technical Advisor

    16 hours ago

    Cape Town, South Africa Neptune Full time

    To provide highly specialised in-field support and expert knowledge on Small Grains (Wheat, Barley, Canola, Oats), to the Crop Advisors and Regional Managers in terms of AECI Plant Health’s in-house products, as well as Third Party products, so as to enhance sales. Work closely with Advisory Manager to enhance the Sales Team’s overall knowledge of crop...

  • M365 Solutions Specialist

    3 weeks ago

    Cape Town, South Africa Bluecube Technology Solutions - An Ekco Company Full time

    Overview Join to apply for the M365 Solutions Specialist role at Bluecube Technology Solutions - An Ekco Company Location Cape Town - South Africa About Ekco Ekco is a cloud solution provider focused on helping customers progress along the path of cloud maturity, transforming and maximizing the value of existing technology investments. About the Role A...

  • Regional Marketing And Technical Advisor On Fungicide And Insecticide

    3 weeks ago

    Cape Town, South Africa Upl Full time

    Regional Marketing and Technical Advisor on Fungicide and InsecticideRole Summary : UPL South Africa is a leading company in the agricultural inputs industry. We have an exciting opportunity for a Regional Marketing and Technical Advisor on Fungicide and Insecticide in the Western Cape region of South Africa. The main focus of this role will be to drive and...

  • Regional Marketing And Technical Advisor On Fungicide And Insecticide

    3 weeks ago

    Cape Town, South Africa Upl Full time

    Regional Marketing and Technical Advisor on Fungicide and InsecticideRole Summary : UPL South Africa is a leading company in the agricultural inputs industry. We have an exciting opportunity for a Regional Marketing and Technical Advisor on Fungicide and Insecticide in the Western Cape region of South Africa. The main focus of this role will be to drive and...

  • 911 - Microsoft 365 Technical Advisor (Business Assist)

    4 days ago

    Cape Town, South Africa Upwork Full time

    **Company Description** Upwork is the world's largest marketplace and we support businesses connecting them with Independent talent from all across the globe. One of our clients; an American multinational technology company, is in search of an **M365 Technical Advisor to work between 9 pm and 5 am UTC.** In this role, you’ll provide technical solutions...

  • M365 Solutions Specialist

    1 week ago

    Cape Town, Western Cape, South Africa Ekco Full time R900 000 - R1 200 000 per year

    About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and back We have over 1000...

  • Reactive Engineer

    2 weeks ago

    Cape Town, South Africa SevenC Computing Full time

    Job Purpose Reactive Engineers provide first and second-line technical support across multiple client environments, addressing incidents that cannot be resolved by the Service Desk. This includes both remote and onsite troubleshooting, participation in technical projects, and occasional onsite coverage when Field Engineers are unavailable. Duties and...