Process Improvement Specialist
2 days ago
**Purpose of the role**
Lead the implementation of process improvements and standardization thus supporting the various teams in the Regional Centre of Excellence (RCoE) to deliver a high quality of service while continuously improving the processes and tools to ensure further efficiencies.
**Core responsibilities / expectations**
- Together with relevant stakeholders, prioritise agreed improvement projects and agree on time frames for implementation.
- Where required, ensure that sound business cases are developed, and necessary investments are approved timeously.
- Ensure that relevant resources are involved from the start and coordinate all activities to ensure that projects are delivered on time as agreed.
- Follow up delivered projects to ensure that results are compared to the approved business cases and deviations corrected.
- Coordinate with counterparts / colleagues in other RCoE’s and benchmark to identify tools / process improvements opportunities that can quickly implemented as required
- Identify opportunities for standardization together with relevant managers in the RCoE and ensure that they are implemented in the shortest possible time.
- Assist with improving and implementing process alignment in the Region / Globally with other RCoE’s
- Continuously improve processes and ways of working, while using digitization and Robotic Process Automation as an enabler to achieve further efficiencies
- Ensure an excellent communication flow with stakeholders in the Region and relevant parts of the Global organisation
**Reporting line**
- Regional Centre of Excellence Manager
**Requirements**:
**Knowledge and experience**
- Relevant tertiary qualification in Finance / Project Management - Bachelors in Commerce / Finance or equivalent
- Proven track record of process improvement / driving standardization
- Solid Finance experience, including previous experience as a Financial Manager / Controller will be an advantage
- 5-8 years’ experience in managing a team in a multinational Shared Service organization will be an advantage
- Fluency in English is a key requirement. Mastery of one or more key Regional language such as French or Portuguese will be an advantage
- Proven leadership and change management skills
- Proven ability to build relationships and trust with internal and external stakeholders
- Excellent communication skills, both verbal and written
- Experience in working with BPCS, Infor M3, Lotus Notes, SharePoint and Microsoft Office will be an advantage
**Personality**
- Display confidence in dialogues
- Strong continuous improvement mindset
- Ability to collaborate and communicate effectively with colleagues at all levels.
- Positive attitude, analytical approach with good problem solving skills
- Ability to plan work effectively
- Team player, enthusiastic, innovative and pro-active with good organizing and time management skills
**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.
We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.
-
Johannesburg, South Africa Vodafone Full time**When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. **Role Purpose/Business Unit**: - Cultivating and managing constructive working relationships with Business Stakeholders. - Co-ordinating and Reporting on improvement initiatives within Vodacom with a specific...
-
Johannesburg, South Africa Vodafone Group Full timeJohannesburg, South Africa **Job description** - Requisition ID**267585** - Date posted**08/06/2025** **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. **Role Purpose/Business Unit**: - Cultivating and managing constructive working relationships with...
-
Johannesburg, South Africa Paymentology Full timePaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer,...
-
Process & Control Improvement Specialist X2
1 week ago
Johannesburg, South Africa Heineken Full time**We Go Places! How about you?** Immediate Superior: Process & Control Improvement Manager Job Grade: 15 Location: Sandton Type of Contract: Fixed-term contract The P&CI Specialist is supporting the P&CI Manager running the P&CI Function. P&CI is a trusted partner for Local Management and Functions in achieving business objectives, driving and implementing...
-
SCM Enablement Specialist
2 weeks ago
Johannesburg, South Africa Optimal Growth Technologies Full timeA leading procurement firm is seeking a Specialist: SCM Enablement Specialist to assist with operational tasks such as supplier onboarding and contract management. Candidates should have 3 to 5 years of experience in procurement, a relevant diploma or degree, and proficiency in SAP and Excel. This role focuses on improving SCM processes and supporting...
-
Johannesburg, South Africa Rmbwestport Full timeA leading financial services firm in Johannesburg is seeking an Office Support Services Specialist to ensure efficient running of office support services. Ideal candidates will have a Matric or equivalent, with 2+ years in an administrative role, and knowledge of compliance frameworks like AML and FICA. This role requires strong administrative skills and the...
-
Cx Improvement Specialist
2 weeks ago
Johannesburg, South Africa Vodafone Full time**When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: **Your responsibilities will include**: - Quantitative and qualitative analysis to identify rout cause and opportunities - Reimagine end to end customer journeys to create...
-
Continuous Improvement Specialist
1 week ago
Johannesburg, South Africa Anglo American Full timeCompany Description Anglo American’s purpose is to reimagine mining to improve people’s lives and is committed to creating a Living Mine that brings positive value to the people and environment where we operate. Supply Chain is positioning itself for the future, by becoming more purpose-driven in aid of realising the Anglo American purpose and driving...
-
Johannesburg, South Africa Spane4all Full timeA leading financial services provider in Johannesburg is seeking an Office Support Services Specialist for a 12-month contract. The role involves providing administrative and process support to ensure efficient office operations. Ideal candidates will have experience in client services and knowledge of regulatory frameworks. This position offers the...
-
Finance Business Improvement Specialist
4 days ago
Johannesburg North, South Africa ClarkHouse Human Capital Full timeGauteng, Johannesburg North Our client in the Financial Services Industry is looking to onboard a Finance Business Improvement Specialist. In this role, you will be required to identify, define and deliver on finance function-related improvement projects. You must be technical with the ability to understand basic process and reporting development...
