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Retail Store Manager

2 weeks ago

Umhlanga, South Africa Arivu Recruitment and Consulting Full time

_**Location: Umhlanga (Gateway Mall)**_
- **Remuneration: R16 000,00 CTC + commission. Provident Fund and Medical Aid (part of CTC).**_
- **Reporting to: General Manager**_

**SKILLS & EXPERIENCE**:

- Pastel Evolution Retail POS (must have).
- Excel and outlook (must have).
- Stock management.
- Cash management.
- Retail Store management.
- RFID system knowledge.
- Working with budgets and targets.
- Merchandizing experience.
- Attention to detail.
- Accuracy.

**DUTIES & RESPONSIBILITIES**:
**Staff Management**
- Manage the sales staff and customer liaison.
- Ensure sales staff are meeting targets and provide training if required.
- Brand knowledge and training on stock to staff.
- Ensure merchandising standards and polices are maintained in store.
- Prepare for stock takes and ensure that stock take is done accurately.
- Replenish store stock as required based on company procedures.
- Ensure all reports are submitted timelessly.
- Ensure all point of sales processes and procedures are working and are followed.
- Ensure the RFID system is working as expected.
- Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue.
- Spot checks to be carried out on stock for accuracy against system and quality of the stock.
- Ensure all cash management process and procedures are followed.
- Ensure all back-office storerooms are neat and stock is always secure and in sellable condition.
- Assist with events.
- Ensure staff are always presentable and present as per company roster.
- Ensure the store is always secure and safe.

**Customer Focus**
- Customer liaison / Queries / Stock Requests / Complaints.
- Authorising of discounts for customers when required.

**REMUNERATION**:

- R16 000,00 CTC
- Provident Fund: Part of CTC and Medical aid - Part of CTC

**Sales Commission**
- Store turnover % is
90% of actual budget 0,70%
- Store turnover % is 91% > 120% of actual budget 0,85%
- Store turnover % is > 121% of actual budget 1,25%
- Please note this is after a monthly stock take and any loses will subtracted from any totals and then commission will apply.
- This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned._

**Job Types**: Full-time, Permanent

Pay: From R16 000,00 per month

Application Question(s):

- Do you have RFID system knowledge?
- Do you have Pastel Evolution Retail Pos?
- Do you have Excel and Outlook experience?

**Experience**:

- Retail: 3 years (required)