Senior Key Account Manager

**About the Senior Key Account Manager role**

We are looking for an experienced Senior Key Account Manager** **for our Renewable Energy Division based in **Linbro Park,** **_Gauteng_**. This role works closely with customers to grow and promote the sale of Rubicon products including, but not limited to, generating new business opportunities, qualifying leads, developing long-term customer relationships, implementing strategic plans, and managing assigned customer accounts.

**Sales Consultants Responsibilities**:

- Integrate and align sales plans for assigned customers
- Prepare action plans for effective search of sales leads and prospects within assigned sales regions
- Develop profitable and sustainable sales growth through engagement with current and potential and dormant customers within the assigned sales region
- Perform B2B sales activities
- Strive to meet and exceed sales goals as assigned by the Division Head of Energy
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly/weekly visits
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Collect and maintain information on the accounts, organization, budget, and preferences of current and potential customers; Be well versed in the customer's problems and goals
- Manage and interpret customer requirements - speaking with clients to understand, anticipate, and meet their needs.
- Maintain high customer satisfaction ratings that meet company standards
- Support customers with technical advice
- Create and maintain account plans for assigned customers and value opportunities
- Communicate sales or service opportunities and customer concerns or suggestions
- Identify, investigate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future
- Coordinate sales team to provide exemplary service to customers and work closely with other company departments to prevent and resolve issues in project designs, stores, or logistics
- Research sources for developing prospective customers for information to determine their potential
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through the relevant internal platforms (e.g. HubSpot; NetSuite)
- Prepare Quotes
- Attend and participate in trade shows, conferences, and other marketing events
- Maintain awareness of pertinent client information, payment performance; communicate and client information that may affect company decisions to appropriate departments as needed
- Communicate market requirements and market data with sales teams and managers

The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

**_Role requirements are:_**
- At Minimum a Matric/NQF4 equivalent required
- N4 Electrical Qualification **essential**:

- Proven track record at least 2-3 yrs as a Senior Key Account Manager/External Sales in a technical engineering sales background - **essential**:

- Must have relevant industry experience and knowledge - solution based sales
- Computer literate with knowledge of NetSuite Oracle ERP
- Effective written and verbal communication skills
- Presentable and professional
- Driver's Licence and own vehicle **essential**

**About Rubicon Group**:
Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us. One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve. We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.

Rubicon Group is dedicated to advancing transformative technologies in emerging markets.

Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting, and building management as well as industrial technology, comprising advanced factory automation, connectivity, and robotics.