Team Leader Pss

**Role purpose**

To oversee the effective and efficient management of pricing, data, and operational workflows within the Price Source & Scrubbing function. The role is focused on team leadership, process optimisation, risk management, and maintaining compliance with industry standards while driving continuous improvement.

**Key Responsibilities**:
**Team Leadership**
- Lead, mentor, and develop a high-performing team to ensure consistent delivery of high-quality outputs.
- Provide regular feedback, conduct performance reviews, and foster a culture of accountability and continuous improvement.
- Motivate team members by celebrating achievements, addressing improvement areas constructively, and ensuring alignment with organisational goals.
- Ensure the team is cross-skilled and maintain an up-to-date skills matrix to enhance operational flexibility and resilience.

**Key BAU Deliverables**
- Manage daily operational deliverables, including accurate pricing and data scrubbing, in alignment with SLAs and client expectations.
- Monitor workload distribution and reallocate resources as required to meet deadlines.
- Maintain and update SOPs, checklists, and process documentation to ensure accuracy and efficiency.
- Proactively log and address incidents, ensuring timely resolution and analysis to prevent recurrence.

**Risk Management and Internal Controls**
- Identify, assess, and mitigate risks within operational processes.
- Establish and uphold strong internal controls to comply with client, regulatory, and market requirements.
- Ensure all new processes are properly implemented and documented, and obsolete processes are decommissioned following due diligence.

**Process Improvement and Strategic Input**
- Evaluate existing processes and identify opportunities to enhance efficiency, reduce risks, and improve output quality.
- Implement automation tools and technology to streamline workflows and boost operational productivity.
- Contribute to strategic initiatives by analysing team performance and providing data-driven insights for decision-making.

**Reporting and Metrics**
- Monitor and manage key performance indicators (KPIs) for the team to track progress against goals.
- Prepare regular reports for senior management, highlighting performance trends, risks, and areas for improvement.
- Maintain transparent communication with stakeholders, ensuring timely updates on progress and challenges.

**Stakeholder Engagement**
- Liaise with internal teams, clients, and external service providers to ensure effective collaboration and resolution of issues.
- Facilitate open communication across stakeholders to ensure alignment and shared understanding of objectives.
- Represent the team in discussions with senior management, providing insights and recommendations.

**Compliance and Regulatory**
- Ensure all activities comply with regulatory frameworks, industry standards, and internal policies.
- Support audits and regulatory examinations by providing accurate and timely documentation.
- Contribute to the review and implementation of changes in policies and procedures, focusing on risk mitigation and efficiency**.**

**Ad-Hoc Tasks**
- Handle operational and reporting tasks as requested by senior management.
- Ensure ad-hoc assignments are completed**efficiently and with precision.

**Qualifications and Experience**
- **Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- Minimum 5-7 years experience in operations management within financial services or investment administration.
- At least 2 years in a leadership role, managing teams and operational workflows.
- In-depth knowledge of financial markets, pricing methodologies, and investment operations.
- Experience with financial systems and platforms (e.g., Bloomberg, MS Office Suite, advanced Excel).
- Professional certifications such as CFA, CA, or equivalent are advantageous.

**Competencies**:
- **Adaptability**: The ability and willingness to be flexible, to adapt to and work effectively within a variety of changing situations and with various individuals and groups.
- **Attention to Detail**: The ability to thoroughly focus on the finer aspects of a task, ensuring accuracy, completeness, and quality in their work.
- **Client Focus**: The ability to prioritise and address the needs and expectations of clients or customers, ensuring their satisfaction and fostering long-term relationships.
- **Effective Communication**:The ability to clearly convey information, ideas, and expectations through various channels, while also listening actively and understanding others' perspectives.
- **Judgement & Decision-making**: The ability to make informed, timely, and effective decisions through analysing information, weighing potential outcomes, and selecting the best course of action to resolve issues and capitalise on opportunities.
- **Leadership and influence**:Demonstrates the ability to lead, motivate, and drive a team and impact other