Manager, Loyalty Solutions

1 week ago

Johannesburg, South Africa Visa Full time

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

Job Description**
Common Purpose, Uncommon Opportunity**

Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa
offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

**Purpose**

This is a solutions / product sale specialist and delivery role responsible for selling in and project managing implementation of a suite of different Loyalty product capabilities to enhance Visa’s client relationships with issuers, merchants, FinTechs and drive incremental profitable behaviours.

**Principle Responsibilities/Key Results Area**
**Market Knowledge**
- Understand market trends, client needs, the competitive landscape, and overarching privacy & regulatory environments within the SSA region
- Help identify and deliver against the needs of clients (Issuers, Merchants, FinTechs) in key SSA markets, relating to loyalty solutions and consumer experiences
- Help package, sell and deliver robust consumer payment solutions for clients.
**Product Development and Delivery**
- Drive product delivery including project management, understanding and developing consumer solutions (sometimes technical), processes and collateral, that allow the products and capabilities to be taken to the local SSA markets and delivered in a bespoke manner to clients
- Work closely with local market teams to understand client needs and customize solutions as required
- Under the guidance of your line manager, Senior Director - SSA Consumer Solutions & CVP, and other key functional manager i.e. Senior Director - CEMEA Loyalty Solutions, work with the Business Development and Product teams as well as other stakeholders to implement key solutions and drive revenue targets.
**Business Casing and Product Performance Management**
- Support the creation of Business cases for new initiatives and prepare financial projections, working closely with Finance, Business Development and other stakeholders to validate assumptions
- Track the performance of solution/product implementations, launches and programs, whilst providing regular reporting and dashboards (either available or personally developed).
**Business Development Support / Solutions Dissemination**
- Support key business development opportunities, provide input and expertise to pitches, RFPs, deal structures, revenue forecasts and contracts
- Collaborate with key internal Visa partners - including Finance, Legal, Risk, Compliance, Marketing, Business Development, Acceptance in all activities.
**Strategic Nature, Management Accountability, & Scope**
- Help support, shape, update and drive the solutions/product strategy and operational plans
- Provides sales, operational and technical support to internal stakeholders and external clients
- Project manages solution implementations to achieve milestones and objectives for SSA
- Produce executive management reports, briefings and other related communications.
**Decision Making & Complexity**
- Support solution proposals and implement with clients
- Prioritize work effort against client needs and internal KPIs.
**Financial & Organizational Scope**
- Help achieve financi

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