Manager: Paye

**Introduction**

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- Manage the PAYE team and processes for pension funds, ensuring compliance with tax regulations and effective, completeness and accurate administration.

**Requirements**:

- Finance and/ or related commerce qualification
- A Tax/PAYE qualification will be an advantage
- 3-5 years’ relevant experience
- Minimum of 3 years’ managerial experience
- Knowledge as well as insights into the employee benefits industry and related financial wellness industries
- Exposure to key developments in accounting principles
- Understanding of relevant legislation (e.g. Pension Funds Act and Regulations, Income Tax Act, RRR, Divorce Act, etc.)

**Duties & Responsibilities**

**Manage the PAYE team and daily functions (Internal Process)**
- Manage and support PAYE Administrators
- Report and review status of EMP201 / EMP501 declarations
- Responsible for training and coaching on processes to PAYE & Admin staff
- Monthly feedback to Admin staff - e.g. national imbizo sessions
- Ensure continuous tax process improvement to address and minimize client and SARS queries and non-compliance matters.
- Keep abreast with legislation changes related to Pension Funds.
- Resolve all PAYE related queries in a timeous manner.
- Perform IT3B reconciliation.
- Technical procedures and improvements within the PAYE environment.
- Identify and analyse gaps and areas of risk in area specific practices and develop solutions for improvements. (e.g. Unissued certificates and IT3b recon).
- Liaise with business analysts for all interactions between system programmers and related PAYE dependencies.
- Build and sustain relationships with internal decision makers and interest groups in support of tactical objective achievement.
- Analyse ROT in process and implement processes

**Enable client centricity within area of responsibility (Client Services)**
- Provide expertise and advice to clients and stakeholders
- Build and maintain relationships with clients and stakeholders
- Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Contribute to effective and consistent service delivery and support to all clients in line with the company’s values and Treating Customers Fairly (TCF) principles.

**Effectively lead team (People)**
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
- Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members
- Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth
- Effectively manage performance within the team in order to ensure business objectives are achieved
- Encourage innovation, change agility and collaboration within the team
- Live the MMI values of Accountability, Diversity, Excellence, Integrity, Innovation and Teamwork in all interactions.

**Manage budget and implement sound financial controls (Finance)**
- Compile and control budgets to minimise expenditure in alignment with tactical delivery plans
- Control the budget for area, including the authorisation of expenditures and implementation of financial regulations
- Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy
- Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities
- Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct
- Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability
- Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings**.**

**Competencies**
- Business Acumen
- Collaboration
- Customer/ Stakeholder Commitment
- Impact and Influence
- Drive for Results
- Self-Awareness and Insight
- Leads Change and Innovation
- Div