Marketing Technology Administrator

2 weeks ago

Johannesburg, South Africa TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
This role is for a marketing technology administrator to help deliver TransUnion’s Martech vision, providing support across the platforms. This is a technical role and would suit someone who is interested in learning new systems and marketing tools.

**What You'll Bring**:
Reporting to the Senior Director, Marketing Technology & Data, this person will work with a variety of business partners across the enterprise to support platform adoption, development and utilization, set user access and security privileges, manage data flows and communicate change.
- Assist with user queries, trouble shooting and provide support in responding to any system alerts.
- Coaching the Marketing and Sales teams through solution capabilities and utilization of technology in line with the strategy and roadmap.
- Help the Martech team to drive improvements to processes, people, and platforms to continually automate and optimize the marketing technology stack and drive enterprise impact from marketing technology investments.
- Help develop training documentation and opportunities for existing and new platforms within the marketing technology stack.
- Collaborate with the MarTech team and business partners to evaluate, assess, and introduce capabilities and platform enhancements to the marketing technology roadmap.

**Impact You'll Make**:
**Requirements**:

- Firsthand experience working with Software-as-a-Service marketing technology platforms, i.e. Salesforce, Eloqua, Adobe Experience Platform, Qualtrics, Medallia to provide support across the marketing technology stack.
- Experience working in a matrixed global organization supporting business stakeholders with systems and processes.
- Experience in developing communication plans for Training/Knowledge, to share with the wider Marketing teams and users of the Martech estate, providing a frictionless experience with technology and supporting users to be self-sufficient where needed.
- Excellent analytical and problem-solving skills, using them to resolve system related incidents and expert Excel skills.
- Sincere interest in marketing technology and deepening that expertise through working with Salesforce and other marketing technology platforms.

Please note it is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa that has fibre, but will not be able to work in a location outside of South Africa.

A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line or install fibre in order to work effectively.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Administrator III, Administration

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