IT Desktop Support Technician

2 weeks ago

Durban, South Africa WaRCoM Business Solutions Full time

**Responsibilities**:
Install equipment and software to meet client needs

Maintain systems to ensure they run properly

Perform repairs, when necessary, either through online chat, phone, or in-person

Train client staff on how to use new systems

Requirements and Qualifications

Matric certificate, an associate or bachelor’s degree in IT, computer science, or a related field is preferred, Comptia A+ & N+

5+ years of technical experience in the industry

Proficiency with the installation and repair of servers and standard office equipment

Acquire and maintain current knowledge of relevant environments software and support policies to provide accurate solutions to customers.

Provide (first/second/third) line helpdesk support to our customers.

Skills required:
Microsoft Windows Server, VMware and Linux Servers, Desktop PC & Laptop Support

Office 365, Anti-Virus (E-set), Backups (Veeam), VoIP, Firewalls (Sophos, MK), Networking

Printers & Scanners, CCTV

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Desktop Support: 5 years (preferred)

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