IT Support Technician

1 week ago


Durban, South Africa Armstrong Appointments Full time

Durban
- Posted 5 hours ago

**Our client based in Durban requires an IT Support Technician to support internal employees with the following**:
Workstation (Laptop/Desktop) Support

Server support

Anti-Virus for all workstations & servers (Desktop/Laptop) - Bitdefender License

Firewall Administration Support

Network Device Support - Switches + Wi-Fi Access Points

Liaison and support with Fibre Service provider and VOIP

Network connectivity of electronic devices, including scanners, and printers, photo copiers

**Workstation Support includes**:
Microsoft 365 Management

Microsoft Teams & Zoom troubleshooting & support

Warranty Report generated monthly with EOL dates for workstations

Active Directory support

Password changes

Scheduled Patch Management for workstations (Microsoft Windows)

Scheduled firmware updates - To be scheduled after hours*

Connectivity troubleshooting

Monthly Executive Summary Report

Knowledgeable & experienced in IT Support

Knowledgeable in recommendations for hardware/software requirements/upgrades

All new Desktops/laptops pre-configured before handed to users

Must have relevant qualifications and experience on the above support role



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