Marketing Manager and Operations Assistant

2 weeks ago

Modderfontein, South Africa Kickass Company (Pty) Ltd Full time

**Marketing Manager and Operations Assistant**

Gathering, analysing, and interpreting marketing data. Preparing reports on consumer behaviour, competitors' activities, outcomes, quotes and sales. Monitoring customer databases and identifying new ones. Managing on going marketing for the company through multiple media types. Forecasting future market, consumer, and sales trends. Assisting in daily operations.

**Job responsibilities**
- Provides actionable overall market and customer insights to address key strategic questions.
- Responsible for tracking, reporting, and analyzing the performance of marketing activities, ad-hoc analytic requests, and development/automation of regular reports.
- Managers customer data using spreadsheet (Excel), web analytics tools, project management (ZOHO), and campaign management software tools (ZOHO).
- Constant updating of client database for each of the respective brands.
- Evaluates customers’ online behavior and provide insights and recommendations for further interaction between existing and new customers.
- Advises other marketing functions (e-commerce/website, online/offline advertising, brand, product development) as the knowledge owner for customer and market data with the help of external design agency.
- Creates PowerPoint presentations to provide market and consumer insights to Director.
- General office duties - assisting Director in managing incoming quote request, Managing the quote process to streamline these requests being followed up on
- Client service monitoring
- Inter-department liaison

**Skills**:

- Creating and maintaining client relationships
- Self-motivated yet customer-focused
- Proficient in marketing research, trends and statistical analysis
- Excellent analytical skills and a high degree of business acumen
- Strong organizational, communication and presentation skills
- Proven ability in handling concurrent projects with attention to detail and accuracy
- Fluent in English

**Education and Experience Requirements**

Degree in a Marketing or 3-year Marketing Analytics Diploma or similar

Minimum of 2 - 4 years of work experience in marketing, marketing research and data analysis

Proven working experience in digital marketing

Experience in advanced analytic and customer segmentation, and marketing effectiveness

Experience building and automating management level reporting.

Proficiency in Microsoft Office Suite

Proficiency in ZOHO Preferred

Knowledge of segmentation and automation mailing

Experience working with external creative agency/briefing.

Experience with data management platforms

Experience with Tableau or similar data visualization tools

Experience in statistical analysis

Experience working within a team.

Willing to learn new systems.

Assist with operational elements within the company.

Must have own transport.

On-site job

*References to be supplied

**Salary**: R5,000.00 - R12,000.00 per month

Ability to Commute:

- Modderfontein, Gauteng (required)

Ability to Relocate:

- Modderfontein, Gauteng: Relocate before starting work (required)

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