Supervisor (Car Rental Industry)

4 days ago

Cape Town, South Africa Time Personnel Full time

**Job Overview**:
**Date Posted**: Posted 10 mins ago-
**Location**: Cape Town, Western Cape-
**Job Title**: Supervisor (Car Rental Industry)-
**Education Level**: High School / Matric-
**Job Level**: Senior-
**Minimum Experience**: 5- 7 Years**Supervisor (Car Rental Industry) - Cape Town International Airport.**:
Do you have a minimum of 2 years recent full-time experience in the Car Rental industry in a supervisory role? Our client, an International Car Rental Company based at the Airport requires an exceptionally well-groomed and spoken Supervisor with management experience to take care of customer service and operational requirements.

Excellent liaison and communication skills in English and Afrikaans are compulsory.

**Requirements**:

- Ability to work SHIFTS including weekends
- Matric (and valid driver’s license)
- Clear CREDIT record on the credit bureau
- Computer literate in MS Word, Excel, and CRM system
- Min 2 years supervisory experience managing staff
- Ability to multi-task in a pressurised environment
- Essential to be very well-groomed and well-spoken
- Bilingual in English and Afrikaans - compulsory

**Duties and Responsibilities**:

- Working under pressure managing a team consisting of car rental agents and administrators
- Extensive customer service and delivering superior service
- Meet and Greeting of Clients
- Training of staff
- Understanding all options available to clients and being available to problem solve with problems that could occur
- Dealing with clients locally and from overseas
- General administration duties linked to all areas of the business
- Ensuring excellent quality control with all vehicles
- Upselling of various products available
- Building excellent relationships with clients
- Ensuring the team can work efficiently and effectively to the best top standards

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