Level 1 Euc Server Engineering Tech
1 week ago
3years
- Perform troubleshooting on server hardware and software issues.
- Establish best practises and standards in client environments.
- Execute basic maintenance on a specific piece of hardware or software
- Incident Management of calls logged till resolution.
**Qualifications and Experience**:
- Preferably 3-5 Years IT Support experience
- Microsoft Desktop Operating Systems experience - Windows 10
- Office 365 Administration and Management experience
- Effective Management of clients IT hardware and IT environment
- Active Directory - Implementation, Management & Support
- Exchange Administration and troubleshooting skills
- Microsoft Server 2012 R2, 2016 and 2019 knowledge and management
- Good call management skills
- Accustomed to working in a high-energy environment
- Server hardware and software troubleshooting skills
- Fast thinker and good communication skills
- Must have excellent written and verbal communication skills and be able to complete any tasks with ease.
- Bachelor’s degree in Computer Science, Information Technology or related field required (will be an advantage)
- Must have 1-2 years of experience as a desktop technician with hands-on experience installing and configuring Windows Server Operating Systems.
- Must have 3-5 years of recent experience as a Server Engineer in an enterprise environment.
- Tertiary education and relevant technology courses attended (MCSE, A+ and N+ will be an advantage)
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