Relationship Manager

4 days ago

Johannesburg, South Africa Ferva Business Partners Full time

**Role Overview**

The Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effectively, while others are not. This insight needs to be taken and shared with the client in meaningful ways, so that campaigns can be optimised from the client perspective. This role will also need to spend time with the call centre to get a sense of how leads are performing, what the blockers are and share insights to improve conversions.

**Key Responsibilities**

This role is required to:

- Be the face of JAG at meetings and build meaningful relationships with different stakeholders. The key stakeholders include agents, team leaders, campaign managers and marketing managers.
- Conduct weekly client visits to all clients at the clients offices, located across Johannesburg. This includes spending time with key stakeholders as well as spending time on the Call Centre floor to gather a keen sense of the agents and the environment.
- Analyses the data available about clients, leads and campaigns and understand the information so that insights can be shared with the Campaign Manager and Marketing Manager.
- Gather insights from the call centre floor and from stakeholders and see how you can use these insights to optimise performance and conversion.
- Empower the Marketing Manager with insights and data so that campaigns and lead performance can be optimised.

**Requirements**:

- At least 5 years experience in the Insurance Industry as a Relationship Manager.
- Experience and knowledge of Business Insurance is preferrable, but not mandatory.
- Knowledge of Call Centre environments is beneficial.
- Experience building relationships at all levels within in businesses from junior to senior stakeholders.

  • Relationship Manager

    4 days ago

    Johannesburg, South Africa Africa-one Consulting and Research Pty (Ltd) Full time

    **Key Performance Areas** - Responsible for managing the relationships between the Fund and the private and provide information on how to apply. - Develop and implement the Broadband Access Fund's stakeholder engagement strategy and model. - Working with the Fund team to assess and manage the stakeholder engagements /relationship. - To build, managing,...

  • Relationship Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Ferva Business Partners Full time R900 000 - R1 200 000 per year

    Role OverviewThe Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and...

  • Relationship Manager

    1 week ago

    Johannesburg, South Africa Watershed Consulting Full time

    **RELATIONSHIP MANAGER** (Maintaining clients and sourcing new business/sales in the Banking Industry) HBZ Bank Limited is a leading international bank with over 50 years of consistent growth, spanning 130 countries globally. In South Africa, we operate several branches nationally with our Head Office positioned at the Umhlanga Arch, Durban, KZN. An...

  • Marketing Manager

    1 week ago

    Johannesburg, South Africa Mustard Seed Relationship Marketing Full time

    We are an advertising agency specialising in the marketing of shopping centres seeking a well-rounded marketing manager. The person will represent the agency on-site at a few shopping centres in Roodepoort/Krugersdorp area. The person will be responsible for the execution of above-the-line and below-the-line campaigns. They must also grow tenant...

  • Marketing Manager

    2 weeks ago

    Johannesburg, South Africa Mustard Seed Relationship Marketing Full time

    We are an advertising agency, specialising in the marketing of shopping centres, seeking a marketing manager - overseeing a number of shopping centres in Gauteng. The person will represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will be responsible for the execution of above-the-line and below-the-line campaigns for the...

  • Marketing Manager

    2 days ago

    Johannesburg, South Africa Mustard Seed Relationship Marketing Full time

    We are an advertising agency, specialising in the marketing of shopping centres, seeking a marketing manager - overseeing a 4 shopping centres (3 in the northern suburbs of Jhb, 1 in Limpopo) The person will represent the agency on-site, the person will be based in the Dainfern area. The person will be responsible for the execution of above-the-line and...

  • Relationship Manager

    3 weeks ago

    Johannesburg, South Africa Afrizan People Intelligence Full time

    Are you a client service professional who thrives in a high-touch, detail-oriented environment? An exciting opportunity exists for a skilled Relationship Manager to join a leading boutique wealth management firm and family office, providing exceptional client service to a sophisticated client base. Key Responsibilities: Overseeing investment administration...

  • Relationship Manager

    4 weeks ago

    Johannesburg, South Africa Afrizan People Intelligence Full time

    Are you a client service professional who thrives in a high-touch, detail-oriented environment? An exciting opportunity exists for a skilled Relationship Manager to join a leading boutique wealth management firm and family office, providing exceptional client service to a sophisticated client base. Key Responsibilities Overseeing investment administration...

  • Project Manager

    7 days ago

    Johannesburg, South Africa Mustard Seed Relationship Marketing Full time

    **Requirements**: Minimum six years’ experience in client service, project management or public relations (shopping centre experience will be a big plus!) Strong acumen across the digital, social, and traditional landscape Excellent communicator - written and verbal Strong administration and account management skillset Prioritise and manage multiple...

  • Relationship Manager

    2 weeks ago

    Johannesburg, South Africa Nedbank Full time

    Job Family- Sales And Services - Career Stream- Relationship Management - Leadership Pipeline- Manage Self: Professional - FAIS Affected- FAIS Affected - Yes**Job Purpose** - To drive the Nedbank Insurance brand and support sales and service strategy in achieving targets.**Responsibilities**: - Contribute to a culture conducive to the achievement of...