Sales Manager

1 week ago

Cape Town, South Africa Hospitality and Outdoor Full time

**Hospitality and Outdoor - New Vacancy - Sales Manager**

**Luxury Hospitality Group
- Cape Town/Johannesburg Based**

Our client, a well-known luxury boutique group, specializing in upmarket lodges and boutique hotels, is looking for a strong, well experienced sales manager to take charge of their sales department. Experience in high end, luxury lodges essential.

**Requirements**:

- A tertiary qualification in Business Administration, Hospitality Management, or a related field (Beneficial).
- Proven experience in a similar sales role within the hospitality industry
- **Essential**:

- Experience in selling high end, luxury properties
- **Essential**:

- Must have in depth experience in/or a current presence in the US Market
- **Essential**:

- Strong sales and negotiation skills with a track record of meeting or exceeding targets.
- Excellent communication and interpersonal skills to build rapport with clients and effectively convey information.
- Customer-centric approach with a passion for providing exceptional service.
- Knowledge of market trends, competition, and hotel industry regulations.
- Flexibility to work during evenings, weekends, and holidays, as required.

**Roles and Responsibilities**
- Develop and implement effective sales strategies to maximize revenue and occupancy rates for the hotel.
- Identify and target potential clientele to generate new business opportunities.
- Conduct market research to stay updated with industry trends, competitor activities, and customer preferences.
- Create and maintain customer loyalty by providing excellent customer service and building strong relationships with clients.
- Actively participate in sales meetings, trade shows, and networking events to promote the hotel and represent the company in a professional manner.
- Manage and maintain a comprehensive database of potential and existing clients.
- Prepare and present sales reports, forecasts, and budgets to the management team on a regular basis.
- Achieve set sales targets and contribute to overall organizational growth.
- Keep abreast of industry standards and continuously develop product knowledge to effectively sell the hotel's offerings.
- Resolve customer complaints and issues promptly and ensure high customer satisfaction levels.
- Proactively suggest and implement improvements to sales processes and strategies.

**Package on offer**
- R 100 000 pm
- depending on experience
- Incentives to be discussed during the interview

**Job Types**: Full-time, Permanent

Pay: R90 000,00 - R100 000,00 per month

**Experience**:

- US Hospitality Market Sales: 8 years (required)

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