QA Analyst

1 week ago

Cape Town, South Africa Open Box Software Full time

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services. We have a young team of highly talented individuals who are driven to make an impact and have fun.

We are looking for a QA Analyst to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, self-driven team with low egos, good communication skills and an effective problem-solving approach. You would also be very conscious of the importance of sharing knowledge and building other team members in the process. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available.

**Key Responsibilities of Role**
- Review and sense check business requirements and design documents
- Create and manage comprehensive test documentation, such as test cases and checklists, covering various functionalities, user stories and workflows
- Identify, document and track software defects through the testing process
- Manage and document the system change processes
- Deliver system training
- Train / develop / mentor junior members of the team
- Operate in both an agile and waterfall delivery methodology
- Research and develop the company QA process Investigating and documenting better practices/alternative solutions that could be used in future development
- Tertiary degree or diploma in software development or similar
- Software development orientated 3/4 year degree or equivalent (e.g. B.Com Information Systems or B.Sc Comp Sci or Elec Eng) is advantageous
- ITSQB certification (advantageous)
- Minimum 3 - 5 years Manual QA experience
- Ability to manage all aspects or some aspects of software delivery, depending on the project requirement
- Strong attention to detail
- Must be able to multitask and work on multiple projects at a given time
- Strong written and verbal communication skills
- Comfortable with updating and communicating directly with business stakeholders
- Ability to work to deadlines and manage expectations
- Strong analytical and problem-solving skills
- Excellent troubleshooting skills
- Proven TSQL experience (highly desirable)

**Personal Traits**
- Friendly and easy going
- Diligent and organized
- Curious and willing to both learn and teach others
- Flexible to change
- Ambitious to grow and develop as a team
- Good with people
- High levels of integrity

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