Functions Manager
4 days ago
**About Us**:
We are currently looking for a Functions Manager to take an active role in the managing of food and beverage provisions for functions and events & ensure health and safety regulations are adhered. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.
**Duties & Responsibilities**:
To liaise with all meeting and events organisers to ensure that the event runs smoothly to the guest satisfaction. Need to be able to work in a demanding environment. - Setting and management of service delivery standards - Lead, motivate, train and develop a team of staff - Implement and maintain operational controls in line within budgetary requirements - Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards - Daily HR and IR issues (including training, development & performance management) - Analyse and pre-empt client needs and possible complaints - Take responsibility for all functions by organising, preparing & co-ordinating. - Management of all administration, finances, debtors, budgets, etc. - Process paperwork and compile & understand weekly & monthly P & L - Relationship building with the client and customers on a daily basis (essential) -To ensure that the Company’s brand and service standards are adhered to always. Must be able to work long hours and over weekends should there be a need - Stay abreast of latest food trends and best practices
**Skills and Competencies**:
- Strong judgement and problem solving skills. Looks for fresh ideas and encourages creative thinking in the team. Excellent people skills - Strong interpersonal and communicative skills (verbal and written) - Flexibility with regards to working hours - Attention to detail - Client service orientated - Business management principles - Fully computer literate - Excellent food skills
**Qualifications**:
- Matric /Grade 12 - Relevant Degree/Diploma or Certificate - Minimum of 3 years experience as a Functions Manager is advantageous
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