Area Client Manager: Rrb

1 week ago

Pretoria, South Africa Nedbank Full time

**Requisition and Specialist Recruiter Details**
- REQ 137692 - Twanette Coetser
- Closing Date - 4 February 2025

**Cluster & Location**
- Total Business Banking and Retail - Relationship Channel
Pretoria, Gauteng
- Career Stream
- Sales
- Leadership Pipeline
- Manage Managers
- FAIS Affected
- FAIS Affected - Yes

**Area Client Manager: RRB**

**Job Purpose**
- To provide leadership and manage sales, operations and mitigate risk to achieve growth in market share and profitablity through flawless execution on set strategy and to promote Nedbank brand.

**Responsibilities**:

- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems. Build sound client relationships with staff and instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements.
- Lead teams to build and maintain effective professional relationships with low to high value profile clients through contact management.
- Improve client service delivery when providing tailor made financial solutions and client service. Manage performance of staff through regular engagements. Review team's work output and deliverables and ensure corrective action is taken. Mentor and coach staff on identified performance gaps and track corrective action. Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making. Stay abreast in field of expertise and deliver on the expectations from stakeholders.
- Minimum Experience Level
- Min 5 years' experience in the Small Business / Business Banking or Private Banking sector a must
- 2 - 3 years' People Management experience (e.g. 2IC / Team Leader)
- 4-5 years' Relationship management experience in the financial sector a must

**Requirements**:

- Min 5 years' experience in the Small Business / Business Banking or Private Banking sector a must
- 2 - 3 years' People Management experience (e.g. 2IC / Team Leader)
- 4-5 years' Relationship management experience in the financial sector a must

**Technical / Professional Knowledge**
- Financial Accounting Principles
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Governance, Risk and Controls
- Principles of project management
- Business administration and management
- Management information and reporting principles, tools and mechanisms
- Communication Strategies
- Client service management
- Talent management
- Behavioural Competencies
- Driving for results
- Decision Making
- Coaching
- Influencing
- Planning and Organizing
- Earning Trust
- Building partnerships
- Driving for Results
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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