Manager, Operations, Silverton

3 days ago

Pretoria, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Silverton, Pretoria
Job Posting Title: Manager, Operations
Time Type: Full Time

**Job Specification**:
Responsible for the day-to-day running of the Silverton Operations.

**Basic Minimum Requirements**:Matric
**Tertiary Qualifications**: Added Advantage - Logistics, Supply Chain Management, Operations Management
**Additional Computer Skills**:
MS Office Suite - Intermediate Level
E-Mail and Internet practicality

Vehicle tracking systems experience

**Job Related Requirements**:

- Minimum of 6 years’ experience in a logistics environment, specifically Road Transportation
- Own vehicle and valid driving license
- Ability to travel and work extended hours
- Ability to wok in a complex and high-demand environment
- Ability to identify extension and new business development
- Must have high level of emotional maturity and intelligence, with assertiveness and high degree of common sense
- Procurement and commercial skills

**Duties and Responsibilities**:

- Full accountability and leadership on all aspects of the Road operations in Silverton
- Accountable for all initiatives being implemented across these operations, including potential new client take-on
- Meeting of all customer SLAs
- Fleet management and maintenance
- Overseeing Route and Driver allocations
- Overseeing fuel management
- Client KPI dashboard reporting, tracking and analysis
- Budget preparation
- Ensure accurate and timeous monthly invoicing and POD processing
- Managing daily operational performance in achieving metric targets
- Investigate failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
- Overall staff management, coaching, mentoring, succession planning and IR in collaboration with HR
- Evaluate service offerings available and key areas for improvement on pricing, volumes, vehicle size and options

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