Billing Analyst

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. - Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. - And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. - We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in _the Cape Town_ office_._ - The Billing Analyst will be working with the core financial operations team as well as supporting our global acquisitions. This person will be responsible for all aspects of billing related to specific MRI Software verticals. The Billing Analyst will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. This person will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation._- Process all billing opportunities related to assigned MRI Software business verticals_- Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications_- Identify, track, and resolve potential billing issues_- Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing_- Work with the Sales department to accommodate client requests_- Research and resolve client disputes and escalate the issues to the right internal _contacts/departments._- Manage and maintain client information within the billing system to ensure proper delivery of invoices_- Make recommendations to implement improved processes and procedures._- Perform other duties and participate in other projects as assigned by management, including cross training within the department._- When required, to build, manage and support a billing team._ - REQUIREMENTS:_ - Knowledge and Skills:_- Experience working with MS Excel and Word_- Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance_- Good communication skills and ability to work well individually or as a member of a team_- Attention to detail and ability to plan, organize, prioritize and multi-task_- Shows strong initiative, problem analysis and problem-solving skills_ - Education and Experience:_- Bachelor’s degree or equivalent work experience_- Background in Finance is preferred, but not required_- Strong ability to resolve discrepancies and knowledge of billing systems._ - We’re obsessed with making this the best job you’ve ever had- We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.- - Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group- - Have confidence in your health with our offered Medical Aid Scheme.- - Invest in our competitive Personal Pension plan and help set you up for your future.- - Big on family? So are we Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).- - Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose- - Further your professional development with our Tuition Reimbursement Schemes- - Enjoy the flexibility of working from anywhere in the world for two weeks out of the year- MRI continues to _strive to amaze_ as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? - We know the_ - confidence ga