Reservations Sales Administrator

3 days ago

Camps Bay, South Africa Tych Business Solutions Full time

Sales Administrator will support all Travel Support Managers in terms of:

- Filling in when the support team are out of the office
- Assisting the Managers with any required administration duties
- Assisting management with updating system and reporting
- Acquiring and maintaining office supplies

**Customer Relations**
- Maintain a high standard of customer service and excellent communication skills

**Sales**
- Promote and Sell the clients services using up-selling and suggestive selling techniques when needed.
- Maintain a high level of product and service knowledge about all properties/products.
- Confirmation and pro forma invoices processed and issued on time according to procedures and payment schedules

**Reservations**
- Transfers to/from the properties booked and accurately confirmed for the right time and date with Transfer Company and with the guest/agent/operator - details to appear on correspondence and in PMS.
- Meal reservations booked and confirmed in advance with the travel desk / restaurant and with the guest/agent/operator - details to appear on correspondence and PMS accurately
- Process amendments to reservations such as extensions, early departures, etc
- Record special billing arrangements for reservations in all business segments
- All reservation details: special requests, arrival times, value adds etc to appear on correspondence accurately and in PMS - properties to be aware of guest special requests to meet and exceed guests expectations
- Immediate communication, to front office, of amendments to on the day arrivals.
- Follow-up on all provisional bookings. Ensure that the bookings are confirmed with deposits / full prepayments / voucher numbers where applicable.
- Follow-up on any special requests, tourism service bookings and arrival times.
- Follow up on all trade peak bookings within the property portfolio, ensuring that the trade bookings are confirmed
- Communication of any special / VIP bookings to Reservations Manager and Front Office.

  • Direct Reservations Manager

    1 week ago

    Camps Bay, South Africa Tych Business Solutions Full time

    **Job ID**: 83623**Date Posted**: Posted 1 hour ago**Location**: Camps Bay**Job Title**: DIRECT RESERVATIONS MANAGER - CAMPS BAY - WESTERN CAPE MINIMUM REQUIREMENTS - QUALIFICATION: Applicable Tertiary Qualification will be advantageous - EXPERIENCE: Minimum of 2 years’ experience in the same or similar position in a luxury hotel sector Familiar with all...

  • Direct Reservations Supervisor

    1 week ago

    Camps Bay, South Africa Tych Business Solutions Full time

    Conduct vigilant and appropriate yield management and actively contribute towards revenue generation through effective management of the reservations system. Provide current, accurate information on both the internal reservations situation and the external climate with which the department operates. Involved in aspects of DOT sales and marketing, including...

  • Hospitality Sales Administrator

    5 days ago

    Camps Bay, South Africa Tych Business Solutions Full time

    **Responsibilities**: - Responsibility to liaise and with the following external resources on a professional level: - Tour operators - Travel agents - Booking agents - Function coordinators - Professional conference organizers - Production companies - Maintain client databases - Conduct site inspections if required - Conduct product training if required -...

  • Marketing and Sales Coordinator

    5 days ago

    Camps Bay, South Africa Tych Business Solutions Full time

    **Job ID**: 76918**Date Posted**: Posted 58 mins ago**Location**: Camps Bay**Job Title**: MARKETING AND SALES COORDINATOR - CAMPS BAY - WESTERN CAPE MINIMUM REQUIREMENTS EDUCATION: - Grade 12 or equivalent - Must speak, read, write, and understand English at a professional level Computer literate (MS Word, MS Excel, MS Outlook) EXPERIENCE: - 3-5 year’s...

  • Spa Administrator

    2 days ago

    Camps Bay, South Africa Tych Business Solutions Full time

    **Job ID**: 81518**Date Posted**: Posted 5 hours ago**Location**: Camps Bay**Job Title**: SPA ADMINISTRATOR - CAMPS BAY - WESTERN CAPE Minimum requirements - Matric - Beauty Therapy, administration or Sales diploma (advantageous) - Familiar with the duties and procedures in a Spa / Wellness Centre - At least 1 year experience as a receptionist in a Spa...

  • Reservationist and Duty Manager

    3 days ago

    Camps Bay, South Africa POD Camps Bay Full time

    **5-star boutique hotel in Camps Bay, Cape Town is seeking an experienced Reservationist and Duty Manager.** Required Experience & Qualifications: *+3 years’ experience in hospitality *Sound understanding of Reservations and Front Office operations. *Good Computer literacy in MS Office programs and extensive knowledge of PMS systems (Opera, Semper,...

  • Sales Assistant

    2 weeks ago

    Camps Bay, South Africa Absolute Pets Pty Ltd Full time

    Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 100 stores across the country. Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in **Camps Bay.** If you want to join our team, these are a few of the...

  • Sales Assistant

    2 weeks ago

    Camps Bay, South Africa Absolute Pets Pty Ltd Full time

    Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 100 stores across the country. Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at our growing store in **Camps Bay.** If you want to join our team, these are a few of the key areas...

  • Duty Manager

    5 days ago

    Camps Bay, South Africa Tych Business Solutions Full time

    Our client in Camps Bay, Western Cape, South Africa is looking for an experienced Front Office Duty Manager. **Requirements**: - Grade 12 - Hospitality Qualification (advantageous) - OPERA - At least 2 years experience in the same or similar position - Familiar with duties and procedures in the hotel / self-catering apartments and/ or Airbnb - Own reliable...

  • Conference & Banqueting Co-ordinator

    2 weeks ago

    Camps Bay, South Africa The Twelve Apostles Hotel and Spa Full time

    **Job Purpose**: To support the food and beverage team by managing and coordinating the outlet reservations and affiliated administrative tasks. **Employee Value Proposition**: **Organisational Positioning**: - **Department**:Revenue - **Reporting to**:Groups and Events Manager - **Location**:The Twelve Apostles Hotel Premises **Minimum Experience and...