Operations Administrator

2 weeks ago

Pretoria, South Africa Fidelity Services Group Full time

**Fidelity Cash Solutions - CashMaster, Waltloo**

**Reporting to: Head of Operations CashMaster**
A vacancy exists for an Operations Administrator for Fidelity CashMaster in Waltloo reporting to the Head of Operations. The main purpose of the position is to provide co-ordination, administrative support as well assist with the day to day administrative processes and procedures in the Operations Department.
***
**Minimum Requirements**
- Grade 12
- Administrative Administrative qualification will be advantageous.
- At least 3-5 Years’ experience as an Administrator/Personal Assistant reporting to Senior Management.
- Valid driver’s license with own reliable transport.
- Ability to travel as and when required.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency.
- Above average verbal and written communication skills.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.

**KEY PERFORMANCE AREAS**:

- Co-ordination of appointments, diary management and client engagements/events.
- Office administration and general Administrative duties.
- Screening of telephone calls and taking of messages
- Minute taking at selected meetings and engagements.
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Liaising with different levels of management and act as ambassador of the Fidelity CashMaster business
- Consolidate management information and reports.
- Compiling weekly and monthly reports.
- Typing of documents, reports and preparation of presentations
- Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
- Strong Project Management and Timeline Management

**OTHER PERSONALITY ATTRIBUTES & CORE COMPETENCIES**:

- Ability to maintain confidentiality and handle office matters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Above average report writing skills.
- Organizing skills.
- Initiative skills.
- Time Management skills.
- Attention to detail.
- Team player.
- Self-development and that of others.
- Self-motivated & Independent operator.
- Delivery-orientated and deadline-driven
- Sensitivity to confidential matters is required
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Able to function in an unstructured environment.
- Build relationships across the business
- Ownership and accountability and decision making skills.

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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