Customer Service Agent

**CUSTOMER SERVICE AGENT - 6 MONTH CONTRACT** Topline Book Distributors (Pty) Ltd and Readers Warehouse is currently seeking to employ a Customer Service Agent on a 6-month fixed term contract. **Key performance Areas**: - Answering incoming calls - Immediate response to all Social Media tickets - Process all assigned paid for orders within 24 hours - IBT...

A company based in the Southern Suburbs of Cape Town, specializing in commercial and industrial odour control and grease trap maintenance, is looking for a Telesales Agent to join their team. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Make calls from the office - Go through CRM - updating current clients, offer them products, new sales, revive old...

REQUIREMENTS: - Minimum 6 months experience in a Customer Service or Collections Experience - Excellent attention to detail is essential - Solid technical knowledge and ability and thorough understanding of contact centre operations - Excellent communication skills - both verbal and written - enabling you to build a - strong rapport with our members -...

**Salary** Basic salary between R16K and R18K + incentives + company contributions to medical aid. **Description** Your main function is to provide excellent customer service consistently to service clients at a busy franchise dealership which is part of a large automotive group. **Requirements**: - Previous working experience as a Service Advisor /...

Great opportunity at a busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is preferred but not an absolute requirement. We (our client) are looking for a strong service manager who understands OEM processes and procedures and comes from a high volume background preferably. **Complete package...

**About Us**: We are _The Fire Man Wood Delivery Service PTY Ltd_, a trusted supplier of quality fire & braai wood based in Diep River, Cape Town. We’re looking for an organised and proactive **Office Manager** to oversee our office operations, manage customer communications, basic bookkeeping, and support smooth business workflows. **Key...

**Responsibilities**: - Resolve all queries allocated to you as per your KPI - Action all queries in an efficient, professional and timeous manner that will ensure a positive customer experience - Resolve queries in line with departmental standards, Service Levels and Standard Operating Procedures - Investigate and resolve product/ account-specific issues -...

Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations, in indicated promotional areas and inside of Feathercom pop-up/kiosks, to attract and increase business within the Feathercom channel. The main accountabilities are the achievement of all sales targets, follow policies and procedures ( stock, cash, credit...

Company based in Kuilsriver, Cape Town Position - Late Stage Collections Agent The main purpose of the role is to telephonically contact delinquent/arrears customers to make a suitable payment arrangement to achieve the business objectives. **Main Activities**: **Outbound SLA and work queues** - Servicing outbound calls effectively - Achieve daily...

**Salary** Basic salary negotiable depending on relevant brand training and experience. Commission and company contributions to medical aid and provident fund. **Description** Your main function is to lead the team of technical staff members in the workshop to ensure efficient operation and quality of workmanship. This is a critical role in planning,...