Client Support Specialist
2 days ago
**Position: Client Support Specialist**
**Location**:Remote (EST)
**Work Schedule**:Monday - Friday, 08:00 AM - 05:00 PM EST
**About Us**: Join our team as a Client Support Specialist, where your dedication to exceptional service and technical expertise will contribute to our mission of providing outstanding support to our clients. Our Company is a dynamic organization committed to driving success in the SaaS industry through education and support.
**Key Responsibilities**:
- ** Client Support Excellence**: Provide top-notch client support, ensuring a positive experience and swift resolution of queries or issues.
- ** Software Proficiency**: Navigate and utilize advanced software tools, including Hubspot, Notion, Google Workspace, Asana, Searcie.io, Slack, and Zoom.
- ** Documentation**: Maintain accurate and up-to-date documentation related to client interactions, ensuring a comprehensive understanding of client needs and preferences.
- ** Collaborative Communication**: Collaborate with internal teams, sharing client insights and feedback to contribute to ongoing improvements.
- ** Technical Troubleshooting**: Assist clients in technical troubleshooting, working closely with our technical teams when necessary.
**Requirements**:
- Medium to high-level spoken English proficiency for internal company conversations.
- Previous experience in client support, with a focus on SaaS or related industries.
- Experience with Hubspot or similar platforms is a major bonus
- Tech-savviness - SaaS, startup, or tech experience is a bonus
- Must know how to use Hubspot, Notion, Google Workspace, Asana, Searcie.io, Slack, Zoom
**Preferred Skills**:
- Proven ability to work at a fast pace while maintaining high performance.
- High Emotional Intelligence (EQ) and Intellectual Quotient (IQ).
- Candid communication style, open to giving and receiving feedback.
-
Private Client Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Private Client Holdings Full timeOur CultureWe value collaboration, innovation, and continuous learning at Private Client Holdings. Our team is dedicated to delivering exceptional client service and making a positive impact in the community.**Job Summary**We are looking for a highly motivated and detail-oriented Private Client Support Specialist to join our team. You will provide...
-
Veterinary Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeOverview:Mascotte | Client & Operations Support for Vets is transforming veterinary care behind the scenes. Our team of skilled professionals takes charge of client communication, scheduling, and daily workflows for practices across the industry.We're all about seamless integration, efficiency, and making a real impact. By working with us, you'll play a key...
-
Private Client Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Private Client Financial Ltd Full timeThis is an exciting opportunity for a motivated individual to join our dynamic team as a Wealth Management Assistant. The successful candidate will be responsible for providing comprehensive administrative support to the Wealth Manager, including preparing onboarding documentation, updating client CRM profiles, and liaising with clients and internal teams.
-
IT Client Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Pure Placements Full timeAt Pure Placements, we're seeking a detail-oriented IT Client Support Specialist to provide exceptional service to our clients. As a key support for our Service Delivery Managers, you'll ensure seamless service delivery and identify issues to meet client expectations.Key Responsibilities:Assist Service Delivery Managers with contract renewals, finance...
-
Client and Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Recruit for Africa Full timeWe are looking for a creative, organised and tech-savvy individual to be part of a brand-new Online Platform that will specialise in promoting the Artisan Industry. The Client Liaison and Support Specialist will be able to work independently from anywhere and will be required to attend bi-monthly meetings with the founder. This role is pivotal in ensuring...
-
Virtual Client Care Advocate
4 days ago
Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeWork with Us:Mascotte is a dynamic and growing company that values innovation, teamwork, and customer satisfaction. As a Pet Health Service Associate, you'll have the opportunity to make a real impact in the lives of pets and their owners.Job Summary:In this role, you'll provide exceptional client care and support veterinary practices with day-to-day...
-
Operations Support Specialist
4 days ago
Cape Town, Western Cape, South Africa CA Support Full timeCA Support is a leading company in the maintenance and engineering industry based in Stikland, Bellville. We are currently seeking a highly organized and detail-oriented Project Admin Supporter / Personal Assistant to join our team.Key Responsibilities :Assist the project team in driving delivery dates, outputs, progress reports, documentation and...
-
Client Acquisition and Retention Executive
15 hours ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAquarius Specialist Recruitment is a leading provider of Asset Management services with a strong presence in the retail market. We are seeking a Client Acquisition and Retention Executive to join our team and play a key role in driving business growth.Main Responsibilities:Identify and pursue new business opportunities in the retail sector.Build and maintain...
-
Client Support Specialist
3 weeks ago
Stellenbosch, Western Cape, South Africa Capital H Staffing and Advisory Solutions Full timeOur client, a leading payments service provider, has an exciting opportunity for a Client Support Specialist to fulfil various administrative and support duties within a fast-paced environment. As a key entry point of networks and billers, the role will provide support across various business development and sales functions. The role requires a quick...
-
Financial Markets Specialist
4 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeJob OverviewAquarius Specialist Recruitment is recruiting a Financial Markets Specialist to support our client's asset management activities.The successful candidate will be responsible for creating narratives using market data, fund performance information, and business strategies to effectively communicate insights to clients and internal stakeholders.Key...
-
Client Success Specialist
1 day ago
Cape Town, South Africa MRI Software Full timeYou are a problem-solver that takes on any challenge. You have a curiosity to learn how things work, and excellent written and verbal communication skills to help others understand your discoveries. While you thrive in a fast-paced, innovative environment, you provide great customer service and make every interaction a positive, personalized...
-
Portfolio Specialist
7 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAquarius Specialist Recruitment is recruiting a Portfolio Specialist to join our client's distribution team. This role requires a high level of investment expertise, excellent communication skills, and the ability to work collaboratively with internal stakeholders.Main Responsibilities:Develop and implement tailored content strategies to meet client...
-
Client Service Specialist
4 days ago
Cape Town, Western Cape, South Africa Houst Limited. Full timeWe are looking for a Client Service Specialist to join our team at Houst Limited. As a Client Service Specialist, you will be responsible for providing exceptional support to our hosts and guests, handling customer inquiries through multiple contact channels.Key Responsibilities:Provide support to hosts and guests through email, phone, and WhatsApp, ensuring...
-
Cloud Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Pure Placements Full timeCompany OverviewPure Placements is a leading recruitment agency specializing in placing top talent in various industries. We are committed to delivering exceptional service and supporting our clients' growth.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our client's team remotely. As a Technical Support Specialist, you...
-
Client Support Desk Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob title : Client Support Desk SpecialistJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries A client of ours is currently seeking a Support Desk Consultant to join their team in Century City. If you have a strong client support background and an interest in international supply chain...
-
Support Specialist
2 weeks ago
Cape Town, South Africa Traderoot Full time**THE ROLE** The Support Specialist will engage with customers to provide support for the Traderoot Enterprise Platform (TEP) and resolve issues. The Support Specialist needs to have a passion for problem solving and must have good communication skills since they will be expected to build and maintain good professional relationships with all Traderoot...
-
Business Process Optimisation Specialist
24 hours ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAt Aquarius Specialist Recruitment, we are seeking a highly skilled Business Process Optimisation Specialist to join our client's team on a 6-month contractual basis. This role focuses on enhancing the efficiency of workflows, automating processes, and improving reporting accuracy across the Operations and Investment teams.Key Requirements:Educational...
-
Information Security Specialist
6 days ago
Cape Town, Western Cape, South Africa Capitec Client Care Full timeCareers at Capitec Client Care offer exciting opportunities for growth and development. We are currently seeking an Information Security Specialist to join our Cyber Security team.In this role, you will be responsible for supporting the Cyber Security team in safeguarding our digital assets, systems, and data from security threats.You will use your knowledge...
-
Ict Support Specialist
4 weeks ago
Cape Town, South Africa CTICC Full time**The main purpose**:The ICT Support Specialist is responsible for providing specialist ICT and Building Management Systems support, event solutions and services addressing business requirements to staff, clients and delegates. There are a wide range of highly integrated systems which require at a minimum, first line diagnostic and repair support. To ensure...
-
Is Support Specialist
2 weeks ago
Cape Town, South Africa Progressive Edge Full time**IS Support Specialist (T-SQL)** **Cape Town** Join our esteemed Information Systems support team at a leading asset management firm in South Africa! We're seeking a committed IS Support Specialist to play a pivotal role in executing essential operations, configurations, and maintenance on our production systems. Your responsibilities will encompass...