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Client Success Specialist
2 weeks ago
You are a problem-solver that takes on any challenge. You have a curiosity to learn how things work, and excellent written and verbal communication skills to help others understand your discoveries. While you thrive in a fast-paced, innovative environment, you provide great customer service and make every interaction a positive, personalized experience.
Does this sound like you? Are you looking for a great opportunity to open the door to a dynamic career in the tech industry?
If you answered yes, you may be our next **Client Services Specialist**
As a **Client Services Specialist** with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and issues. MRI Software will rely on **YOU** to listen to and empathize with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.
- Previous experience in customer service, technical support experience preferred
- Bachelor’s degree or equivalent work experience
- Customer focus and a passion for support
- Creative and curious troubleshooter
- Strong organization and time management skills
- Aptitude for technology
- Professional communication skills
