Junior IT Professional

1 week ago

Midrand, South Africa Siemens Healthineers Full time

**Junior IT Professional (Trainee)**

This is a twelve (12) months training programme to gain experience as an IT Professional:
**What are the responsibilities for the role? (What does the programme involve?)**

**Under Supervision**:

- Review diagnostics and assess the functionality and efficiency of systems
- Implement security measures
- Monitor security certificates and company compliance of requirements
- Anticipate and report the cost of replacing or updating computer items
- End user Support in country
- Perform infrastructure support
- On/Off Boarding of users
- Configuration support
- Install/uninstall computer and mobile clients
- Hardware Failure: Diagnose, Support & Coordination
- Forward for Break fix
- Service Management
- Ticket handling for local support
- Manage IT Consumables
- Display, keyboards, mice, headsets, etc.
- Mobile Voice subscription: Management & support
- Asset management
- Lifecycle support
- Inventory control
- Ensure security and privacy of networks and computer systems

**Through exposure and training on**:

- Customer Service in the engineering environment
- Management Decision-Making
- Troubleshooting
- Internal tools, equipment and processes improvements

**Including development and training on**:

- Interpersonal & communication skills
- Organizational & management skills
- Business Learning
- Troubleshooting skills
- Customer service

**What do I need to qualify?**
- Skilled/ Degree in Information Technology / Computer Engineering
- Understanding of IT Service Management

**Your attributes and skills**:

- Able to Work in a complex organization cross boarder and able to
- communicate on various levels in the organization
- Intercultural skills
- Team player
- Organized and structured
- Customer oriented
- Proactivity

**Organization**: Siemens Healthineers

**Company**: Siemens Healthcare Proprietary Limited

**Experience Level**: Recent College Graduate

**Full / Part time**: Full-time

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