IT Portfolio Manager

1 week ago

Durban, South Africa Mr Price Group Full time

You will partner closely with architecture teams, divisional eCommerce leads, third-party vendors, ecommerce operations (In-store, fulfilment), customer service, and other stakeholders to drive platform excellence, elevate the customer experience, and optimize performance across all ecommerce omnichannel touchpoints.

**Qualifications: 5-10 years of proven experience in eCommerce, digital product management, or eCommerce project/portfolio management within a digital-first environment.
2-3 years in a leadership or cross-functional coordination role, ideally within a complex eCommerce or digital transformation context.
Demonstrated ability to manage multiple digital projects or products simultaneously across large-scale or multi-brand organizations.
In-depth knowledge of leading eCommerce platforms, such as Magento (including Magento 2), Shopify Plus, Salesforce Commerce Cloud, Oracle ATG, etc.
Hands-on experience with order management and fulfilment ecosystems, including:
Order routing and orchestration
Click & collect
Courier integration
Distribution centre and fulfilment operations
Experience working with native mobile apps, Progressive Web Apps (PWAs), or solutions built on React for eCommerce.
Strong working knowledge of Agile methodologies, and fluency in tools like JIRA, Trello, Slack, and Asana.
Proven ability to collaborate with UX/UI designers, developers, and QA/testing teams to deliver seamless digital products.
Solid understanding of web analytics, conversion optimization, and performance tracking using tools such as:
Google Analytics
Hotjar
BI tools like Tableau or RJMetrics
Technical understanding of the following languages, config and dynamic:
SQL
CSS & JavaScript
Application configuration
Basic infrastructure considerations related to eCommerce environments (Stability and Scalability for high peak eg. Black Friday
Knowledge of SEO, SEM, and digital marketing strategies that fuel eCommerce growth across diverse customer segments.
Familiarity with customer experience enhancement tools such as:
Nosto (merchandising personalization)
Klevu (search optimization)
Yotpo (rating and reviews - user-generated content & reviews)

Our ideal person will also have the following key attributes: Outstanding communication, interpersonal and leadership skills; organization and time-management skills; effective negotiation and vendor management skills; proactive problem solver with the ability to think ‘out of the box’

Soft Skills & Core Competencies:
Strong stakeholder engagement and communication skills (both technical and business-facing).
Ability to manage vendors and third-party tools/software partners.
Excellent problem-solving, prioritization, and decision-making skills.
Capable of translating business goals into tech requirements and managing delivery across departments.
Ability to thrive in a fast-paced, cross-functional environment.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.**

- Actively track and manage the budget to get maximum value.

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