Collections Officer
2 days ago
The purpose of the role is to facilitate telephonic payment arrangements in a call centre environment to maximise collections on the allocated portfolio. This includes the establishing of right party contact; information share with the customers as to the status of the account and to negotiate a suitable payment arrangement. The Collections officer will update all interactions and outcomes on the relevant system and ensure that data quality is maintained by updating critical information as required.
**EDUCATION**
**MINIMUM QUALIFICATIONS**
- Matric or equivalent
**EXPERIENCE AND KNOWLEDGE**
**MINIMUM REQUIREMENTS**
- 12 months collections experience in a call centre environment
- Computer Skills
- Ability to read, write and speak fluent English
**DESIRED REQUIREMENTS**
- Ability to maintain composure with difficult or irate customers.
- Excellent negotiation skills
- Exposure to a dialer related environment will be an advantage.
- Solutions Driven
- Ability to meet department’s attendance standards within shift based working hours.
- Ability to work independently and maintain accuracy (attention to detail)
- Excellent Communication skills both written and verbal
**OTHER REQUIREMENTS**
- Ability to prioritise and multi - task
- Basic Maths skills ( addition, subtraction, multiplication, division, percentages)
- Customer Services oriented
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Collections Officer
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Johannesburg, South Africa The Corporate Circle Full timeJob Overview**Date Posted**: Posted 1 day ago **Location**: Johannesburg, Gauteng **Job Title**: Collections Officer **Salary**: R22,000 **Salary Type**: Negotiable**Education Level**: High School / Matric**Job Level**: Intermediate**Required Experience**: 1 - 3 Years Collections Officer - Johannesburg A Collections Officer position is available in...
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Collections Officer
2 days ago
Johannesburg, South Africa The Corporate Circle Full timeJob Overview**Date Posted**: Posted 1 hour ago **Location**: Johannesburg, Gauteng **Job Title**: Collections Officer **Salary**: R22,000 **Salary Type**: Negotiable**Education Level**: High School / Matric**Job Level**: Intermediate**Required Experience**: 1 - 3 Years Collections Officer - Johannesburg A Collections Officer position is available in...
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