Rsa Intermediaries Claims Assessor

2 weeks ago


Johannesburg, South Africa aYo Full time

You will be part of a dynamic team and have the desire to build a

micro-insurance landscape in South Africa where everyone uses

insurance, this challenging and exciting role is just for you. aYo SA

Intermediaries forms part of aYo Holdings - the parent company
- that is expanding the aYo footprint across the African continent,

contributing to product and client engagement innovation to offer

value and relevance to our customers.

Undertaking claims investigations to ensure

prompt settlement of valid claims within

maximum turnaround time of 72hours, and in

accordance with aYo claims philosophy

Receiving customer enquiries or complaints and

dealing with the conclusively and fairly with

feedback given to customer within a maximum of

48hours to ensure customer is satisfied.

Ensure aYo Clients both internal and external as

well as stakeholders are well serviced in line with

aYo customer engagement framework.

You will need:

- High National Diploma or First Degree in

insurance, statistics, business
- Minimum of 2 years relevant claims

experience in the FinTech Insurance

industry;
- Understanding of long term insurance

industry;
- Knowledge and understanding of claims

assessment philosophy and customer

experience;
- Ability to speak at least one additional

language other than English

Contact detailshere

“Building a business is

knowing how to do

something, being

proud, is to create

something that will

make a real difference

in other people's lives”
- Richard Branson

is Recruiting

VACANCY: CLAIMS ASSESSOR



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