Site IT Technician

1 month ago

Dundee, South Africa Jobted ZA C2 Full time

Key Responsibilities:

- Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including Install, configure, and troubleshooting of computer hardware, software, and peripherals at the mining sites.
- Perform routine maintenance and upgrades on IT Related systems to ensure optimal performance and security.
- Provide technical support for Microsoft 365 applications, including troubleshooting issues related to Office Suite tools, ERP, Weighbridge and other software and technologies.
- Manage user accounts, permissions, and access rights within MS 365 environment.
- Collaborate with Head office and remote IT teams to resolve complex technical problems and implement effective solutions.
- Monitor and maintain network infrastructure, ensuring reliable connectivity and smooth operation of LAN and WAN systems.
- Troubleshoot network issues, including connectivity problems, DNS, DHCP, and firewall configurations.
- Conduct regular backups and ensure data integrity and disaster recovery procedures are in place.
- Stay up to date with the latest advancements in IT technology and propose enhancements to optimize system performance.
- Provide training and technical guidance to end-users on various IT tools and applications.
- Adhere to IT policies, procedures, and security protocols to protect sensitive data and maintain regulatory compliance.

Minimum requirements:

- A relevant tertiary qualification in IT
- 3 yearsâ experience in IT technical support.
- Previous experience as a field technician is preferred.
- Medically fit
- Willing to work shifts and be on standby.
- A valid driverâs licence and own vehicle

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