Site IT Technician

2 months ago

Dundee, South Africa Ikwezi Mining (Pty) Ltd Full time
Key Responsibilities:
  • Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including Install, configure, and troubleshooting of computer hardware, software, and peripherals at the mining sites.
  • Perform routine maintenance and upgrades on IT Related systems to ensure optimal performance and security.
  • Provide technical support for Microsoft 365 applications, including troubleshooting issues related to Office Suite tools, ERP, Weighbridge and other software and technologies.
  • Manage user accounts, permissions, and access rights within MS 365 environment.
  • Collaborate with Head office and remote IT teams to resolve complex technical problems and implement effective solutions.
  • Monitor and maintain network infrastructure, ensuring reliable connectivity and smooth operation of LAN and WAN systems.
  • Troubleshoot network issues, including connectivity problems, DNS, DHCP, and firewall configurations.
  • Conduct regular backups and ensure data integrity and disaster recovery procedures are in place.
  • Stay up to date with the latest advancements in IT technology and propose enhancements to optimize system performance.
  • Provide training and technical guidance to end-users on various IT tools and applications.
  • Adhere to IT policies, procedures, and security protocols to protect sensitive data and maintain regulatory compliance.
Minimum requirements:
  • A relevant tertiary qualification in IT
  • 3 yearsâ experience in IT technical support.
  • Previous experience as a field technician is preferred.
  • Medically fit
  • Willing to work shifts and be on standby.
  • A valid driverâs licence and own vehicle

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