Application Portfolio Manager
3 weeks ago
Deloitte is looking for an Application Portfolio Manager to join a client in the West Rand for at least 12 months on contract, per below:
Role: Application Portfolio Manager - Operations
Duration: 12 months, with a long-term view
Arrangement: First few week - onsite full time, thereafter Hybrid (3 times per week onsite)
Location: Randfontein, West Rand
Start: January 2025 to December 2025
Scope:
- Assistance and Management of the design, build, integration, and mapping of Applications to successful solution delivery
- Emphasis needs to be placed on Application Management, integration, dependency mapping, dependency management, and Intergration
- Management of solution delivery and future software design
- The client supports 300+ software solutions, of various magnitudes, inclusive of ERP solutions. The role encompasses a large portfolio, and needs a candidate who can be accountable
- Travel would be required - client sites in Gauteng and North West. Possible international site travel by mid-2025.
Summary:
- The Application Portfolio Operational Manager is responsible for overseeing the operational aspects of managing the organization's third-party application landscape.
- This role involves leading and coordinating teams that manage configuration processes, dependency mapping, and relationships across applications, hosting environments, integrations, and supporting infrastructure.
- The manager ensures that application inventory management, lifecycle processes, and roadmap development are implemented effectively and align with organizational goals.
CONFIGURATION AND DEPENDENCY MANAGEMENT OVERSIGHT
- Oversee the standardization and execution of application configuration processes.
- Provide guidance on using tools like Configuration Management Databases (CMDB) to track and manage dependencies effectively.
APPLICATION LANDSCAPE INVENTORY MANAGEMENT
- Ensure the organization maintains an accurate and up-to-date inventory of all applications, including configurations, hosting environments, and vendor details.
APPLICATION LIFECYCLE MANAGEMENT (ALM)
- Lead teams in planning and managing the full lifecycle of applications, from onboarding to decommissioning.
- Oversee the identification and retirement of redundant or outdated applications to optimize the portfolio.
- Ensure lifecycle strategies align with business goals and minimize operational risks.
APPLICATION ROADMAP DEVELOPMENT AND EXECUTION
- Collaborate with business stakeholders to develop and maintain application roadmaps that align with strategic goals.
- Monitor industry trends, vendor roadmaps, and emerging technologies to inform roadmap priorities.
- Oversee the implementation of roadmap initiatives, including upgrades, replacements, and modernizations.
VENDOR AND SLA MANAGEMENT
- Develop, implement and manage solution Demand Forecast processes to plan and manage resource requirements for technology deployment and management.
- Manage relationships with third-party vendors to ensure compliance with contracts and SLAs.
- Collaborate with vendors on effectively deploying upgrades, effective release management and updates, support, issue resolution and product roadmaps.
HOSTING ENVIRONMENT AND INTEGRATION MANAGEMENT
- Ensure hosting environments (cloud, on-premise, or hybrid) are secure, cost-efficient, and meet performance requirements.
- Develop, deploy and maintain solution performance measurements, metrics and tools.
GOVERNANCE, RISK, AND COMPLIANCE MANAGEMENT
- Establish governance frameworks for managing the application landscape and operational processes.
- Ensure compliance with organizational policies and regulatory standards across all third-party applications.
PERFORMANCE MONITORING AND REPORTING
- Define and monitor key performance indicators (KPIs) for application performance, operational efficiency, and team productivity.
- Oversee the creation of dashboards and reports to track the health and value of the application portfolio.
- Lead root-cause analysis and continuous improvement initiatives for operational issues.
QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (Master's preferred).
- 7+ years of experience
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