Junior IT Technician

17 hours ago


Pinetown, South Africa Jobted ZA C2 Full time

The role involves on-site and remote support, troubleshooting, network and software management, and collaborative efforts with the senior IT technicians.

This is an office-based position in Pinetown.

Responsibilities:

1. On-site Support: Drive to various client sites to resolve emergent IT concerns promptly and efficiently.
2. Remote Troubleshooting: Utilize remote applications to troubleshoot and resolve IT issues remotely, ensuring minimal disruption to client operations.
3. Network Management: Assist in managing and maintaining the client's network infrastructure, ensuring optimal performance and security.
4. Software Support: Provide support for various software applications, troubleshoot issues, and ensure seamless operation.
5. Hardware Maintenance: Assist with hardware installations, upgrades, and troubleshooting to guarantee the client's hardware infrastructure's reliability.
6. Server Administration: Work alongside senior IT technicians to support and maintain server environments.
7. Emergency Response: Respond promptly to emergency IT concerns and provide effective solutions to minimize downtime.
8. Client Communication: Maintain clear and proactive communication with client employees, ensuring outstanding customer service and satisfaction.
9. Collaboration: Collaborate with senior IT technicians to assist in complex problem-solving and contribute to ongoing improvement initiatives.
10. Planning and Troubleshooting: Participate in planning and troubleshooting sessions to address IT concerns and enhance overall system performance.

Requirements:

- Minimum matric qualification.
- Valid driver's license and own vehicle. - Will be required to travel locally to sites
- Passion for IT and a willingness to learn.
- Excellent communication skills.
- Overtime / Saturdays may be required

Software Applications Exposure:

- Microsoft Office Suite
- Remote Desktop Applications
- Antivirus and Security Software
- Networking Tools

Salary: R7 000

***ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED***


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