Junior IT Technician

14 hours ago

Pinetown, South Africa Fouche & Co Recruitment Full time
The role involves on-site and remote support, troubleshooting, network and software management, and collaborative efforts with the senior IT technicians.

This is an office-based position in Pinetown.

Responsibilities:
  1. On-site Support: Drive to various client sites to resolve emergent IT concerns promptly and efficiently.
  2. Remote Troubleshooting: Utilize remote applications to troubleshoot and resolve IT issues remotely, ensuring minimal disruption to client operations.
  3. Network Management: Assist in managing and maintaining the client's network infrastructure, ensuring optimal performance and security.
  4. Software Support: Provide support for various software applications, troubleshoot issues, and ensure seamless operation.
  5. Hardware Maintenance: Assist with hardware installations, upgrades, and troubleshooting to guarantee the client's hardware infrastructure's reliability.
  6. Server Administration: Work alongside senior IT technicians to support and maintain server environments.
  7. Emergency Response: Respond promptly to emergency IT concerns and provide effective solutions to minimize downtime.
  8. Client Communication: Maintain clear and proactive communication with client employees, ensuring outstanding customer service and satisfaction.
  9. Collaboration: Collaborate with senior IT technicians to assist in complex problem-solving and contribute to ongoing improvement initiatives.
  10. Planning and Troubleshooting: Participate in planning and troubleshooting sessions to address IT concerns and enhance overall system performance.
Requirements:
  • Minimum matric qualification.
  • Valid driver's license and own vehicle. - Will be required to travel locally to sites
  • Passion for IT and a willingness to learn.
  • Excellent communication skills.
  • Overtime / Saturdays may be required
Software Applications Exposure:
  • Microsoft Office Suite
  • Remote Desktop Applications
  • Antivirus and Security Software
  • Networking Tools
Salary: R7 000

***ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED***

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