ETQA Officer

RESPONSIBILITIES

- It is the responsibility of the QA to maintain accreditation, ensuring compliance with the Skills Development Act, SETA and QCTO accreditation procedures and practices.
- Monitor, maintain and improve the organisations Quality Management System.
- Monitor, maintain and improve the organisations Assessment and Moderation System.
- Monitor, maintain and improving a stock control system for learning material and portfolios of evidence.
- Monitor, maintain, apply and extend the accreditation programmes and assessment centre.
- Monitor the performance of contractors against internal quality standards and against external compliance requirements.
- Monitor the learner enrolment and registration process on the organisations LMS and on SETA systems.
- Communicate and liaise with SETAs; build and maintain a professional business relationship with SETAs and Quality Councils in recognition of their role in the compliance process and that they are important stakeholders in the organisations success.
- Provide input into other functional areas of the organisation.
- Monitor the health and safety compliance of the organisation.
- Monitor, maintain and improve the exits of projects.
- Conducting disciplinary procedures with staff, if issues arise (where applicable).
- Ensuring all staff adhere to and utilise the correct procedures and documentation at branch level.
- Carefully managing the costs of the resources for the department.

REQUIREMENTS

- Leadership - sets a good example by providing a clear sense of purpose.
- Actively seeks to improve other skills and talents through coaching, training opportunities, feedback and using strategies to promote team morale, quality service etc, e.g. team projects, multi-skilling.
- Self-sufficient & team orientated.
- Results focus & detailed orientated.
- Essential time management skills.
- Effective communication skills (verbal & written).
- Conflict management.
- Strong business acumen and negotiation skills.
- Flexible in working in a changing environment and the ability to adjust to new work structures, processes and requirements as necessary.
- Knowledge in staying abreast of the skills development platform and regulations within the spectrum of service delivery.
- Proactively identifying new areas of learning and using newly gained knowledge and skills on the job.
- PC skills required: extensive use of Microsoft Excel and Word and experience with Microsoft Power Point.

ADDITIONAL

- Minimum qualification Grade 12 or equivalent.
- Minimum 2 years experience in Quality Assurer or similar role.
- Minimum 5 years experience in Skills Development & Training industry.
- SA valid driver licence preferable, as travelling may be required.

SUBMIT APPLICATION TO