Functional And Technical Trainer

1 month ago


Durban, South Africa Jobted ZA C2 Full time

To support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided hereby equipping sales consultants with the necessary technical and funcitonal knowledge to fulfill their function.

Induct new sales consultants and develop a learning roadmap as part of their onboarding.

Preparing and conducting technical training programs on systems, processes, and services.

I.E Client files, preparing of applications, policy rules, valuation rules, marketing etc.

Assess additional training needs which may be required by sales consultants.

Conduct presentations and webinars with new and existing sales consultants.

Plan and direct classroom training, electronic learning, and the relevant systems training.

Evaluate training by evaluating effectiveness of the training to specific needs of the division to maintain good standards.

Support new consultants with the practical 'how to guide' when meeting with clients, and service providers. B. Coaching & Mentoring:

Support line managers with re-upskilling/ refresher training of existing sales consultants (and/ or Branch admin support staff).

Ongoing coaching on presentation skills.

Sharing all changes to systems, processes, and services as and when necessary.

Providing feedback/ findings/ observations from evaluations and or training sessions.

Assist in the development and maintaining of the sales 'toolbox. C. Refresher training:

Prepare and present training on topics sales are struggling with.

Plan and execute refresher sessions. D. Reporting:

Analyse and report on feedback from consultant evaluations/ feedback and share with line managers.

Support in measuring of implementation and improvements of new or existing initiatives.

Consolidate all training needs and share with Learning & Development team.

Provide progress reports to line managers on new and existing sales consultants. Qualifications:

Matric qualification

Bachelors degree or courses and/ or certifications in communication, education, Train the trainer or facilitation skills or relevant field Experience:

3-5 years experience



  • Durban, South Africa Future Careers Full time

    To support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided hereby equipping sales consultants with the necessary technical and funcitonal knowledge to fulfill their function. Induct new sales consultants and develop a learning roadmap as part of their onboarding. Preparing and...

  • Technical Trainer

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

    Key Responsibilities:As a Technical Trainer at Spinnaker Software, you will be responsible for training users on our hardware and software systems. This will involve breaking down complex concepts into easily understandable chunks and ensuring that users have a thorough understanding of the system's functionality.Requirements:A+ and N+ certificationsPrevious...


  • Durban, KwaZulu-Natal, South Africa Future Careers Full time

    To support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided, hereby equipping sales consultants with the necessary technical and functional knowledge to fulfill their function.Induct new sales consultants and develop a learning roadmap as part of their onboarding.Preparing and...


  • Durban, KwaZulu-Natal, South Africa Telebest Full time

    Job Title: Sales Development TrainerWe are seeking a highly motivated and results-driven Sales Development Trainer to join our team at Telebest. As a Sales Development Trainer, you will be responsible for creating and delivering educational programs for our sales team and trainees within the telecommunications sector.Key Responsibilities:Develop and...

  • Sales Trainer

    5 months ago


    Durban, South Africa PK Global Full time

    Job Title: Sales Trainer **Job Description**: The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and...

  • Trainer

    5 months ago


    Durban, South Africa Consumer Links Full time

    **We're hiring! Consumer Links are currently recruiting an experienced trainer to be part of our ongoing journey to greatness!** **If you want to join a growing campaign within a hugely ambitious business that values it's employees, Consumer Links is the place to be! With monthly recognition of exceptional performance and ongoing support, Consumer Links is...


  • Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

    Technical Trainer RoleWe are seeking a skilled Technical Trainer to join our KZN branch team. As a Technical Trainer, you will play a crucial role in ensuring our ARCH users understand and utilize our hardware and software successfully.Your key responsibilities will include:Mastering our software and training others on its functionalityBreaking down complex...

  • Sr. Trainer

    5 months ago


    Durban, South Africa PK Global Full time

    Job Title: Sr. Trainer - German **Job Description**: The Trainer is responsible for delivering client focused training to address the new hire, product update and recursive training requirement in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

  • Trainer

    5 months ago


    Durban, South Africa Advanced Call Center Technologies, LLC Full time

    **Advanced Call Center Technologies** - Job Description **Trainer** **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**:Human Resources **Position Summary** - Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new...


  • Durban, KwaZulu-Natal, South Africa Hlabahlosile Full time

    Job Title: Technical Training FacilitatorHlabahlosile is seeking a skilled Technical Training Facilitator to join our team in Zululand.Key Responsibilities:Develop and deliver training programs for technical candidates, including EIT, apprentices, and graduates.Collaborate with artisans and foremen to design and implement training solutions.Provide coaching...

  • Software Trainer

    4 weeks ago


    Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

    Unlock Your Potential as a TrainerYou'll thrive in this role if you're passionate about mastering software and sharing your knowledge with others. As a key player in Spinnaker's mission to empower retailers, you'll ensure they understand and utilize our system's functionality to drive business success.Key Responsibilities:Develop and deliver engaging...


  • Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

    Spinnaker Software is seeking a skilled Technical Trainer to join our KZN branch. As a Technical Trainer, you will play a crucial role in ensuring our ARCH users successfully utilize our hardware and software after training. Your mission will be to give retailers the edge by providing them with the knowledge and skills to effectively manage their business...


  • Durban, South Africa Jobted ZA C2 Full time

    My client in the Manufacturing Industry is looking for a Technical Training facilitator based in Zululand. Requirements - Diploma in HRD or equivalent - A trade test AND - 5 years experience as a artisan/foreman - 5 years experience as technical trainer - Training of technical candidates e.g EIT, apprentices, graduates etc. - Registered Skills Development...

  • Trainer - Training

    5 months ago


    Durban, South Africa ACT Full time

    Advanced Call Center Technologies **Job Description**: Trainer **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**: Human Resources Position Summary Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees. Nature...


  • Durban, South Africa Fidelity Services Group Full time

    **Assistant Technician**: *** **Qualification & experience**: - Minimum Grade 10 or equivalent qualification - Minimum 2 years’ experience as a Wireman - Practical electrical/electronic knowledge advantageous **Job requirements & other attributes**: - PSIRA registered (Grade E) advantageous - Proven ability to work under pressure and show attention to...


  • Durban, KwaZulu-Natal, South Africa Hlabahlosile Full time

    Hlabahlosile seeks a seasoned Technical Training Facilitator to join our team in Zululand.Key RequirementsDiploma in HRD or equivalentA trade test AND5 years experience as an artisan/foreman5 years experience as a technical trainerTraining of technical candidates e.g EIT, apprentices, graduates etc.Registered Skills Development Facilitator (SDF)Knowledge of...


  • Durban, South Africa Hlabahlosile Full time

    My client in the Manufacturing Industry is looking for a Technical Training facilitator based in Zululand.RequirementsDiploma in HRD or equivalentA trade test AND5 years experience as a artisan/foreman5 years experience as technical trainerTraining of technical candidates e.g EIT, apprentices, graduates etc. Registered Skills Development Facilitator...


  • Durban, KwaZulu-Natal, South Africa Hlabahlosile Full time

    Job Title: Technical Training FacilitatorHlabahlosile is seeking a skilled Technical Training Facilitator to join our team in Zululand.Key Responsibilities:Develop and deliver training programs for technical candidates, including EIT, apprentices, and graduates.Collaborate with subject matter experts to create engaging and effective training content.Conduct...


  • Durban, KwaZulu-Natal, South Africa Hlabahlosile Full time

    Job Title: Technical Training FacilitatorHlabahlosile is seeking a skilled Technical Training Facilitator to join our team in Zululand.Key Responsibilities:Deliver high-quality training programs for technical candidates, including EIT, apprentices, and graduates.Develop and implement training curricula that meet industry standards and...


  • Durban, KwaZulu-Natal, South Africa Future Careers Full time

    Job DescriptionTo support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided, hereby equipping sales consultants with the necessary technical and functional knowledge to fulfill their function.Key Responsibilities:Induct new sales consultants and develop a learning roadmap as part of...