Customer Success Team Leader

**About us** Step into the wild world of OneDayOnly - South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to...

**We Are Setting The Pace** Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have...

**The Company**:4D Innovations Group (Pty) Ltd t/a **ESET Southern Africa** **Role Name**: Customer Success Supervisor **Location**: Belmont Square, Rondebosch, Cape Town **Type of Position**:Full-time **Hours of work**: Monday - Friday, 08:30 to 17:00 **Role summary** The Customer Success Supervisor ensures the team performance against agreed metrics...

**Customer Care Team Leader** CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. **Responsibilities** - To guide and support team members - Driving...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve success. In our agile and...

The Hangar49 team is looking for a Customer Success Manager who is a natural people person and excellent at building and nurturing client relationships. The Customer Success Manager will be responsible for owning the client lifecycle from onboarding of new clients as well as managing and growing client relationships. The customer success manager is...

Position SummaryThe Client Success Leader is responsible for leading teams to achieve business objectives, ensuring consistent achievement of all financial and operational KPIs. This involves planning, coordinating, and directing service delivery for multiple clients while ensuring client satisfaction levels and profitability goals are met.Key...

About Keen Welcome to Keen, where art meets science. We’re more than just another service provider or outsourcing company—we act as an integral extension of our clients’ teams and business goals. Our team of tastemakers specializes in digital marketing, creative, and customer experience, driving growth for global brands. Our vision is ambitious: to...

Call Center Team Leader Wanted A1 Group SA requires require a dynamic Team Leader to spearhead an create a team for a market leading insurance campaign. This position entails directing and managing sales agents, securing targets and leading a successful team holistically. This position is for a target orientated individual who is energetic, ambitious and...

**Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

**About the team**: Luno's Customer Success team is on the mission to ensure that we continue to be the most welcoming and trusted place on the planet to safely buy, sell, store, and use crypto. With the help of leading technology, our experienced multi-disciplined team ensures we carefully design a customer support experience that guides and delights our...

We are looking for a qualified Insurance Customer Care Team leader to manage our team and provide effective guidance. The Insurance Customer Care Team Leader will be responsible for supervising, managing, and motivating team members daily. Be proactive to ensure smooth team operations and effective collaboration with internal and external...

**Position** Team Leader will consult with agents and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines and policies. Their strong customer service experience will...

**Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Cape Town office where you’ll work on an exciting international...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values...

We have an exciting opportunity, at **Sunsail and The Moorings!**We are currently looking for a **Customer Support Team Leader** to come and join our pre-departure operations team based in **Cape Town**. Sunsail and The Moorings are 2 incredible brands offering customer’s unique holiday experiences out on the water. From independent sailing holidays to...