Guest Experience Expert

1 month ago


Pretoria, South Africa Marriott International, Inc Full time

Job Number 24153606
Job Category Rooms & Guest Services Operations
Location Protea Hotel Pretoria Loftus Park, 416 Kirkness Street, Pretoria, Gauteng, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.



  • Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 24153606 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Pretoria Loftus Park, 416 Kirkness Street, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...


  • Pretoria, South Africa Opikopi Guest House Full time

    Our guest house offers 5-star accommodation, conference facilities, restaurant and function venue. You will be responsible for overseeing and operating the guest house. Assisting with all guest service-related activities and tasks, including working closely with housekeeping, food and beverage, stock taking, security and reservations, handling guest...


  • Pretoria, Gauteng, South Africa Marriott International Full time

    Job SummaryAs a Guest Experience Expert/Receptionist at Marriott International, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable experience at our property. Your primary responsibilities will include managing front desk operations, handling guest inquiries, and providing support to our team members.Key...


  • Pretoria, Gauteng, South Africa Marriott International Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Guest Experience Expert/Receptionist to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued customers.Key ResponsibilitiesProvide warm and...


  • Pretoria, South Africa Marriott International, Inc Full time

    **رقم الوظيفة** 23152757 **التصنيفات** Rooms & Guest Services Operations **الموقع** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Nº do Cargo** 23152757 **Categoria de emprego** Rooms & Guest Services Operations **Local** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Additional Information** **Job Number**24194885 **Job Category**Administrative **Location**Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa, 181 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Enter and retrieve information contained in computer databases using a...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 24044745 **Job Category** Administrative **Location** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter and retrieve information contained in computer databases...

  • Guest Arrival Expert

    3 months ago


    Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 24157567 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Pretoria Loftus Park, 416 Kirkness Street, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** South African Citizens Only / Shift Work / Night Shift /...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Número de Empleo** 23152757 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management No importa cuál sea su...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 24168881 **Job Category** Administrative **Location** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter and retrieve information contained in computer databases using a...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 23203512 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 24148952 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests...


  • Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 24060627 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests...

  • Guest Arrival Expert

    3 months ago


    Pretoria, South Africa Marriott International, Inc Full time

    **Numéro de l'Emploi** 24148952 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management La première impression fait toute...

  • Guest Arrival Expert

    3 months ago


    Pretoria, South Africa Marriott International, Inc Full time

    **채용 번호** 24148952 **작업 카테고리** Rooms & Guest Services Operations **위치** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa 지도에서 보기 **스케줄** Full-Time **원격 위치입니까?** N **근무지 변경?** N **직책 유형** Non-Management - 메리어트는 기회...

  • Guest Arrival Expert

    3 months ago


    Pretoria, South Africa Marriott International, Inc Full time

    **İş Numarası** 24148952 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott...

  • Guest Arrival Expert

    3 months ago


    Pretoria, South Africa Marriott International, Inc Full time

    **Номер вакансии** 24148952 **Категория работы** Rooms & Guest Services Operations **Рез.** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли...

  • Guest Arrival Expert

    5 months ago


    Pretoria, South Africa Marriott International, Inc Full time

    **Numer oferty** 23203512 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott...

  • Guest Arrival Expert

    3 months ago


    Pretoria, South Africa Marriott International, Inc Full time

    **N. Posizione** 24148952 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica...