Executive Housekeeping Manager
2 months ago
Key Responsibilities:
- Lead, train, and motivate a dedicated housekeeping team to uphold exceptional standards.
- Develop and implement housekeeping policies, procedures, and training programs.
- Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and maintenance standards are met.
- Collaborate with other departments to ensure seamless guest experiences.
- Manage inventory and ordering of cleaning supplies and equipment.
- Monitor budgets and control costs while maintaining quality.
- Address guest feedback and implement improvements based on their needs.
- Stay updated on industry trends and best practices in housekeeping.
Qualifications:
- Proven experience in a housekeeping management role in a luxury hotel or 5-star estate.
- Strong leadership and team management skills.
- Excellent attention to detail and organizational abilities.
- Knowledge of housekeeping best practices and health/safety regulations.
- Proficient in inventory management and budgeting.
- Exceptional communication and interpersonal skills.
- A passion for hospitality and guest satisfaction.
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