Regional IT Manager
4 weeks ago
Minimum Job Requirements:
- MCSE or similar IT tertiary qualification essential.
- Retail systems qualification (pref. IQ Enterprise), highly recommended.
- Working knowledge of Accounting, a strong advantage.
- Minimum:
- 5 years experience in Hardware, Network, Desktop, Infrastructure support.
- 5 years experience in customer support.
- 2 years experience POS system support.
- 2 years experience accounting/financial / system support.
Competencies/Skills:
- Innovate & provide leadership to the business.
- Build relationships at retail & to be the interface between IT and retail.
- Customer service.
- Time management.
- Stress tolerance.
- Negotiation skills.
- Interpersonal management skills.
- Project management skills.
Key Performance Areas:
- Implement & drive Group driven retail systems projects.
- Drive and manage the conversion of stores to current IQ versions, as well as implement new IQ modules.
- Conduct hardware and systems need analyses, proposals and upgrades.
- Ensure adherence to minimum hardware standards and retail systems best practice and standards.
- Provide in-store systems financial and business management guidance & support.
- Provide support assistance to the IT Helpdesk.
- Regular, proactive technical, training and systems management and maintenance visits.
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