Tech Business Analyst at Leading UK Charity

2 weeks ago

Cape Town, South Africa Kupa Global Full time

About RVS

Our client, Royal Voluntary Service (RVS), is a leading UK charity managing large networks of volunteers to deliver essential healthcare, homelessness, and food security services. To build on this inspiring work, RVS is embarking on an exciting digital transformation—streamlining operations, strengthening volunteer connections, and increasing their impact where it matters most. Joining RVS means working in an inclusive, diverse environment with passionate individuals, all striving to build stronger, happier communities.

We are seeking a Tech Business Analyst to join RVS’s technology team who will play a vital role in shaping this transformation and bridge the gap between the organization’s needs and the technical solutions required to fulfil them. From gathering user feedback, creating user stories, developing logical data models and data flows to guiding the User Acceptance Testing (UAT) process, you’ll help create intuitive, effective platforms that empower volunteers to continue their life-changing work. This role reports directly to the Tech Lead.

If this role aligns with your professional goals, we highly encourage you to apply and join us in fostering stronger, healthier communities across the UK.

What You Will Be Doing

- Requirements & User Stories: Elicit clear, actionable requirements from stakeholders and translate them into concise user stories, complete with acceptance criteria.
- Data Modelling & Flows: Develop logical data models, define data relationships, and map data flows to ensure seamless integration across systems.
- Process Improvement: Identify inefficiencies, gaps, and redundancies in data and process flows, then recommend and implement improvements.
- Testing & Validation: Develop UAT plans, write test scripts, and collaborate with stakeholders to ensure deliverables meet specified requirements before deployment.

Requirements

Our Ideal Candidate Has :

- Technical Expertise: Proven ability to write Epics, Stories, and Acceptance Criteria, create logical data models, and document message/data flows. You should also have a solid understanding of business processes, data architecture, and the testing lifecycle.
- Professional Experience: 3-5 years as a Business Analyst, with a track record of gathering and analyzing requirements and enabling data-driven decisions.
- Tool Proficiency: Comfortable with JIRA/ADO, Confluence/Notion, Figma/Figjam/Miro, Data admin tools e.g. Datagrip (or similar), Visio, Excel, Word, Powerpoint.
- Communication & Stakeholder Management: Skilled at clearly conveying complex issues, building trust, and collaborating with diverse teams.
- Adaptability & Organization: Able to handle multiple priorities, meet deadlines, and proactively solve problems.

Benefits

- Up to ZAR55,000/month
- Additional private healthcare stipend of ZAR2,300/month
- Opportunity to contribute to a meaningful cause and see the direct impact of your work.

- Flexible hybrid working options for a better work-life balance.
- Room for professional growth and skill development through ongoing training and support.
- Collaborative and inclusive team culture that values everyone’s input.

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