Client Relationship Manager

2 days ago

Mpumalanga ZA Discovery Full time

Key Purpose Provide support with all queries including but not limited to Claims investigations, benefit limits, new business, chronic medication and general queries such as explaining policy, protocol and benefit decisions Identifying and proposing solutions to processes and service related failures. Building and establishing relationships at all levels to facilitate first time resolution of queries Key Outputs Focuses on customer needs through the resolution of queries Scrutinizes numerical data, verbal data and all other sources of information so as to ensure a thorough investigation into queries presented and produces workable solutions to a range of problems. Presenting and communicating information effectively so as to ensure clear understanding and buy-in Establishes good relationships with customers and staff (both internally and externally) to wide and effective networks. Gains clear agreement and commitment from others by persuading, convincing and negotiating. Resolve highly escalated queries swiftly and efficiently Coordinating own and team’s administration Ability to draft written responses of an excellent and consistently professional standard in English, occasionally subject to executive and legal scrutiny Competencies Behavioral Competencies Action orientated Being open and receptive to feedback and change Deciding and initiating action Ethics and Values Managing diverse relationships Adapting to change Communication and writing skills Ability to work independently Meeting and exceeding customer expectations Skills Time Management Verbal and written communication Problem solving skills Presentation skills Relating to others Qualifications & Experience Essential Matric MS Office Knowledge Minimum of 24 months Face-to-face customer service experience Advantageous Relevant tertiary qualification Must be able to speak an African language Medical Scheme Industry knowledge and Medical Scheme’s Act knowledge Drivers license EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

  • Commercial Relationship Manager

    1 week ago

    Mpumalanga, South Africa Cartrack Full time

    **Listing reference**: cartr_000433**Listing status**: Online- **Position summary** **Industry**:Automotive Sector **Job category**:External Sales **Location**:Mpumalanga **Contract**:Permanent **EE position**:No **Introduction** - Are you a go-getter, motivated to achieve results and up for a challenge? Do you have the ability to grow and nurture...

  • livestock manager – fm2027

    2 weeks ago

    Mpumalanga, South Africa Farm Manager SA Full time

    Bethal Area – Mpumalanga: Our client is looking for a Livestock Manager to join the team. MINIMUM REQUIREMENTS Agricultural Diploma/Degree Minimum 5 years' experience in a senior supervisory role Strong management skills Must have good organization and time management skills Ability to AI and to do pregnancy tests Detail orientated Computer literate...

  • beef backgrounding farm manager – fm1361

    3 days ago

    Mpumalanga, KwaZulu-Natal, South Africa Farm Manager SA Full time

    Belfast / Carolina Area – Mpumalanga: Manage and oversee daily backgrounding with regards to health and production as well as general farm maintenance.‍MINIMUM REQUIREMENTSBSc Animal science or similar qualification.5-7 years proven farm experience with a solid track record.Fully competent in Microsoft Office and Excel.A high degree of business...

  • Corporate Client Relations Officer

    2 weeks ago

    Mpumalanga, South Africa TWK Agri (Pty) Ltd. Full time

    Overview TWK Agri has the following vacancy available: Corporate Client Relations Officer within the Corporate Services division at Piet Retief, Mpumalanga. Job Summary This role involves delivering exceptional customer service by managing onboarding processes, gathering feedback, and driving continuous service improvement. The Corporate Client Relations...

  • Corporate Client Relations Lead

    2 weeks ago

    Mpumalanga, South Africa TWK Agri (Pty) Ltd. Full time

    A leader in agriculture is seeking a Corporate Client Relations Officer to deliver exceptional customer service and drive service improvement. This role requires managing client relationships, resolving issues, and supporting business growth. The ideal candidate has a degree in Business or Marketing, proven customer service experience, and strong...

  • Operations Supervisor Hammarsdale

    3 weeks ago

    Mpumalanga, South Africa Ad Hoc Client Full time

    Operations Supervisor Operations Supervisor required in KZN for a Hammarsdale Distributor. Past experience is important but crucially we are looking for an enthusiastic, hands-on and energetic person to help oversee a busy warehouse. Duties & Responsibilities Overseeing inventory needs, stocktaking and undertaking office management and administration....

  • Operations Supervisor

    3 weeks ago

    Mpumalanga, South Africa Ad Hoc Client Full time

    Operations Supervisor Operations Supervisor required in KZN for a Hammarsdale Distributor. Past experience is important but crucially we are looking for an enthusiastic, hands-on and energetic person to help oversee a busy warehouse. Duties & Responsibilities Overseeing inventory needs, stocktaking and undertaking office management and administration....

  • Field Sales Executive — Build Relationships

    2 weeks ago

    Mpumalanga, South Africa First Technology Pty Ltd Full time

    A technology solutions company seeks an External Sales Executive to build and maintain customer relationships. This role involves meeting sales targets, conducting client presentations, and collaborating across departments to achieve sales goals. Essential requirements include a Matric certificate, a driver's license, and own vehicle. Preferred skills...

  • Credit Relationship Officer

    1 week ago

    Mpumalanga, SA - Mpumalanga, South Africa Dante Full time

    Credit Relationship OfficerNelspruit, MpumalangaR R CTC + Company Vehicle Our client, a well-established organization in the hardware retail industry, is seeking a dynamic and outgoing Credit Relationship Officer to join their team, this role is ideal for someone who enjoys engaging with people, understands credit processes, and is confident negotiating...

  • Regional Sales Manager: T3tsa

    7 days ago

    Mpumalanga, South Africa Blue Label Telecoms Full time

    **Job Purpose** The purpose of this position is driving revenue growth, must acquire new sites as prescribed by the National Sales Manager in line with the overall business acquisition strategy, to seek out profitable new customers for the Company, client retention, advertising, sales and marketing strategy focusing on regional sales and customer...