Corporate Client Relations Officer

2 weeks ago

Mpumalanga, South Africa TWK Agri (Pty) Ltd. Full time

Overview TWK Agri has the following vacancy available: Corporate Client Relations Officer within the Corporate Services division at Piet Retief, Mpumalanga. Job Summary This role involves delivering exceptional customer service by managing onboarding processes, gathering feedback, and driving continuous service improvement. The Corporate Client Relations Officer will actively visit clients, to understand their experiences with TWK, identify challenges, and provide solutions. This role will also support customer education, strengthen stakeholder relationships, and contribute to business growth through effective lead generation and service excellence. Responsibilities and Duties Develop and maintain positive relationships with key customers across the group, including regular on-site visits to understand their needs firsthand Act as the main point of contact for escalated customer issues and ensure timely resolution Ensure a customer-first approach across all divisions, focusing on client satisfaction and retention Manage the resolution of customer complaints quickly and effectively, taking proactive steps to prevent recurring issues Monitor service delivery standards to ensure consistency across the TWK group Plan and implement service improvement initiatives based on insights gathered directly from client interactions Serve as a communication channel between customers and internal departments, ensuring client needs are effectively represented Collect, analyse, and present customer feedback to management, highlighting opportunities for improvement and innovation Develop communication strategies with the Communications department to inform customers about new products, services, and company initiatives Collaborate with TWK representatives, marketing, operations, and product development teams to align customer needs with business objectives Ensure consistent branding and messaging across all touchpoints Support multiple business units within the TWK group in handling customer-specific projects Analyse trends in customer issues and recommend improvements Travel to client locations to gain firsthand insights and build trust Provide management with actionable insights for decision-making, derived from both data and direct client engagement Qualifications and Skills Degree/diploma in Business, Marketing, Customer Service, or related field Proven experience in customer service, preferably within a corporate or client-facing environment Strong interpersonal, problem-solving and relationship building skills Excellent communication, presentation, and negotiation skills Ability to identify opportunities for improvement and implement practical solutions Passion for delivering exceptional customer experiences Bilingual (Afrikaans & English) Valid Driver’s License (Code 08) Willing to travel Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond. *The company can expire job adverts at any time at their own discretion. **TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets. #J-18808-Ljbffr

  • Corporate Client Relations Lead

    2 weeks ago

    Mpumalanga, South Africa TWK Agri (Pty) Ltd. Full time

    A leader in agriculture is seeking a Corporate Client Relations Officer to deliver exceptional customer service and drive service improvement. This role requires managing client relationships, resolving issues, and supporting business growth. The ideal candidate has a degree in Business or Marketing, proven customer service experience, and strong...

  • HR Officer

    3 weeks ago

    Mpumalanga, South Africa BDG Security Services cc Full time

    HR Officer Position We are seeking to employ a highly skilled and experienced HR Officer. Applications are invited from suitably qualified persons for the position of HR Officer based in Kempton Park, Ekurhuleni. This position reports directly to the HR Manager. The successful candidate will ensure the efficient and smooth run of the HR office. The candidate...

  • Protection Officer Midrand

    3 weeks ago

    Mpumalanga, South Africa Carewell Holdings 5 Full time

    Introduction We are seeking qualified candidates to join our elite VIP Protection team. The successful candidates will be responsible for ensuring the safety, security, and well-being of high-profile individuals, celebrities, corporate executives, and dignitaries. Duties & Responsibilities The successful candidates will be responsible for ensuring the...

  • Operations Supervisor

    3 weeks ago

    Mpumalanga, South Africa Ad Hoc Client Full time

    Operations Supervisor Operations Supervisor required in KZN for a Hammarsdale Distributor. Past experience is important but crucially we are looking for an enthusiastic, hands-on and energetic person to help oversee a busy warehouse. Duties & Responsibilities Overseeing inventory needs, stocktaking and undertaking office management and administration....

  • Operations Supervisor Hammarsdale

    3 weeks ago

    Mpumalanga, South Africa Ad Hoc Client Full time

    Operations Supervisor Operations Supervisor required in KZN for a Hammarsdale Distributor. Past experience is important but crucially we are looking for an enthusiastic, hands-on and energetic person to help oversee a busy warehouse. Duties & Responsibilities Overseeing inventory needs, stocktaking and undertaking office management and administration....

  • Chief Financial Officer

    2 weeks ago

    Mpumalanga, SA - Mpumalanga, South Africa Dante Full time

    Chief Financial Officer (CFO)NelspruitMarket Related (Depending on Experience)Are you a strategic financial leader ready to step into a Chief Financial Officer role and shape the future of a growing organisation?Minimum requirements: Relevant Bachelor's degree in Finance, Accounting, Economics, or related fieldCA(SA), CPA, or MBA qualification...

  • Security Officer

    3 days ago

    Mpumalanga, South Africa The South African Department of Employment & Labour Full time

    Centre and a provincial Office. Secure the flow of information and assets within the Labour Centre and a Provincial Office. Conduct security patrols of the building and offices to ensure safety of employees and clients. Conduct internal investigations and enforce security rules and regulations. **ENQUIRIES**: Ms N Mashibini Tel No: (013) 655...

  • Junior Environmental Officer

    2 weeks ago

    Mpumalanga, South Africa Affirmative Portfolios Full time

    **Environmental Sciences** **Mpumalanga** ***: **Our client, a Producer Responsibilty Organisation has an exciting opportunity for motivated individuals to join their team for environmental conservation.** **Minimum Requirements** - Valid matric certificate - Must be aged between 18 - 35 years - Must reside in the Mpumalanga district or local communities -...

  • Chief Safety Officer

    3 days ago

    Mpumalanga, South Africa GIBB Full time

    GIBB Mining is a multi-disciplinary engineering design and project management enterprise, specialising in innovative and sustainable techno-economic holistic solutions for mining projects, from concept stage to commissioning and handover. Here you will find an environment conducive to helping you make the most of your abilities and skills. GIBB Mining, a...

  • HSE Officer

    2 weeks ago

    Mpumalanga, South Africa Goldwind Full time

    DESCRIPTION Inspect work areas to ensure compliance to all relevant contract, National and site HSE Regulations. Monitor work activities and record relevant information. Audit sub‑contractor compliance to HSE plan and applicable legislative requirements and report to relevant stakeholders as required – Project Team, GW Africa, Client. POSITION...