Planning Lead

7 days ago


Durban, South Africa Jobted ZA C2 Full time

The successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth.

Reporting to the Finance Director, you will support and develop the planning team and ensure accurate and commercially viable resource models. Working with department heads, you will be responsible for forecasting, planning and scheduling operational teams.

In this role you will also be accountable for the direction and development of the planning function and developing your own model for the planning department.

Duties Include:

- Build and lead a high performing planning team
- Build strong planning relationships with clients
- Develop resource forecasting models
- Analyse future demand and supply forecasts, liaising with departments to ensure sufficient resources for meeting SLAs
- Work with operations to plan daily workflow
- Manage holidays and shrinkage in line with forecasts
- Make appropriate plans for expected changes in projects and workloads
- Operational support across channels, drive operational excellence and efficiency improvements
- Work with operations to identify operational, financial and process efficiencies
- Produce FTE modelling solutions
- Monitor and propose effective shift patterns to meet business requirements
- Monitor and report on forecast accuracy and trends
- Provide information, analysis and advice on headcounts

Education:

- Completed Matric (Grade 12)
- Relevant tertiary qualification in Resource Planning preferred

Job Experience & Skills Required:

- 4 to 5 years experience in a resource or workforce planning role essential
- BPO or Consulting industry experience essential
- Experience of forecasting and scheduling for complex operations
- Proven experience with designing and implementing resource models and strategies
- Advanced MS Excel skills
- Strong data manipulation experience
- Ability to challenge and address issues and identify opportunities for financial growth
- Strong analytical skills
- Excellent verbal and written communication skills
- Strong relationship building skills
- Ability to work in a fast-paced changing environment
- High level of attention to detail

Apply now


  • Planning Lead

    1 day ago


    Durban, South Africa Network Recruitment Full time

    Are you ready to take your career to the next level with a globally renowned, international BPO leader? My client is seeking an exceptional and analytical Workforce Planning Lead to join their dynamic team in sunny Durban!The successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing...

  • Planning Lead

    1 day ago


    Durban, South Africa Network Recruitment Full time

    Are you ready to take your career to the next level with a globally renowned, international BPO leader? My client is seeking an exceptional and analytical Workforce Planning Lead to join their dynamic team in sunny Durban!The successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing...

  • Planning Lead

    7 days ago


    Durban, South Africa Network Recruitment Full time

    The successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth.Reporting to the Finance Director, you will support and develop the planning team and ensure accurate and commercially viable resource models. Working with department heads, you will...

  • Planning Lead

    7 days ago


    Durban, South Africa Network Recruitment Full time

    The successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth.Reporting to the Finance Director, you will support and develop the planning team and ensure accurate and commercially viable resource models. Working with department heads, you will...


  • Durban, South Africa Lead HR Consulting Full time

    **JOB PURPOSE** The Senior Manager: External Audit (SM: EA) will be responsible for leading and managing the external audit function. This role involves managing external audit engagements, ensuring compliance with auditing standards, regulations and industry best practices. **DUTIES AND RESPONSIBILITIES** **Audit Planning and Execution** - Lead the...

  • Planning Manager

    2 weeks ago


    Durban, South Africa Hirt & Carter Full time

    **_PLANNING MANAGER - ** **_HIRT & CARTER - ** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: - ** The Planning Manager will be responsible for managing production planning within the Durban region to ensure optimisation and efficient utilisation of all production facilities. **_KEY PERFORMANCE AREAS:_** - Plan all work with Production Heads to optimise...


  • Durban, South Africa Lead HR Consulting Full time

    **JOB PURPOSE** The Marketing and Communications Manager is responsible for the management and administration of the Brand Management and Public Relations component of the Marketing Division. The incumbent will oversee the development and implementation of the Marketing Strategy for the firm, defining and maintaining the company’s marketing...

  • Sales Agent

    5 days ago


    Durban, South Africa JACD Financial Planning Full time

    Our leading outbound call center is looking to hire vibrant, enthusiastic and target driven individuals to join our winning team of high earners. Basic : R4000 with commission up to R15000. Requirements: - 6 Months Sale Experience - Well spoken - Computer skills **Job Types**: Full-time, Permanent **Salary**: R4,000.00 - R15,000.00 per...


  • Durban, South Africa Jonsson Workwear Full time

    The Operations Team is responsible for the procurement of raw materials, as well as the planning and forecasting of the company's diverse and extensive product offering. Because we own our supply chain, we are constantly driving innovation to ensure a solution-driven, team approach with a core focus of providing our customers with exceptional products and...


  • Durban, South Africa Workwear Depot Full time

    The Operations Team is responsible for the procurement of raw materials, as well as the planning and forecasting of the company’s diverse and extensive product offering. Because we own our supply chain, we are constantly driving innovation to ensure a solution-driven, team approach with a core focus of providing our customers with exceptional products and...

  • Manager : Planning

    2 weeks ago


    Durban, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...


  • Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full time

    Key ResponsibilitiesAs a Workforce Manager, your key responsibilities will include:Leading and managing the planning team to deliver deep insights into business information, analytics, forecasting, and resource planning.Developing and implementing workload, capacity, and financial forecast models to inform future planning.Analyzing the current workforce and...

  • Facilities Manager

    5 days ago


    Durban, South Africa Lead HR Consulting Full time

    **Purpose** To effectively ensure high availability of plant and equipment used in the fruit distribution and general cargo handling process and ensure that suitable supporting information systems are in place with high availability. **Duties and Responsibilities** - Manage the cooling plant & associated Facility infrastructure - Manage and control the...


  • Durban, South Africa Webhelp Full time

    **Job Advert** To solve a problem is to identify what is wrong but to fix it is to figure out how to do what is right. If you find yourself not only asking questions but also seeking out the answers to them then our Planning and Delivery Manager could be the right role for you. Based in our vibrant Durban office, you’ll need to have sound technical...


  • Durban, South Africa Pro Talent Full time

    **Engineering & Technical ~ Management** **KZN** ***: **Operations/Planning Manager** We are looking for Operations/Planning Manager, at a senior management level, who is highly motivated to organize production to meet sales demand. The incumbent will ensure our goods are produced on time, to the specified quality standard and be ready for distribution in a...


  • Durban, South Africa Tower Group Full time

    **Operations/Planning Manager Brief** We are looking for Operations/Planning Manager, at a senior management level, who is highly motivated to organize production to meet sales demand. The incumbent will ensure our goods are produced on time, to the specified quality standard and be ready for distribution in a profitable manner. **The Operations/Planning...


  • Durban, South Africa BASHR Consulting Full time

    **Job Details**: **Department** **ICT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Software Development** **Salary** **R1 152 000 - R1 344 000 per annum** The role aims to lead and manage the infrastructure planning function as part of the larger Enterprise...


  • Durban, South Africa Kura (SA) Full time

    Kura are looking for an experienced **Head of Resource Planning** to join our team in Mount Edgecombe! As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for...


  • Durban, South Africa Lead HR Consulting Full time

    **JOB PURPOSE** The Marketing Coordinator plays a vital role in planning, executing and managing marketing initiatives that enhance our brand presence, attract clients and contribute to the overall growth of the company. The incumbent is required to blend creative thinking with strategic marketing efforts in a dynamic industry. **DUTIES AND...


  • Durban, South Africa RCL FOODS Careers Full time

    At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team towards achieving our ambition; more food to more people, more often! Ready to #GoBeyond in your Career? Vector is a division of RCL FOODS, a progressive and constantly growing company and we welcome passionate and ambitious individuals that are...