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▷ [2025/01/15] General Manager
2 weeks ago
Job Summary / Purpose: To be responsible for all aspects of growth and development of The Company.
Main Duties and Responsibilities
Key Areas:
- Plan and carry out direct sales activities to agreed budgets, sales volumes, prices, values, product mix and timescales
- Forecast Pro Sales Planning
- New business Agent contracts, Distribution channels
- Drives customer satisfaction throughout organization balancing cost to serve
- Meet sales/gross profit targets in line with budget.
- Deal with speculative calls, aftercare and service calls
- Client visits new and service identify and follow up business leads
- Write proposal documents and tenders, negotiate fees and rates in line with Co policy and comply with approvals and discounts allowed and Issue Terms of Business
- Defend and gain market share keeping pricing parameters
- Maintain and develop existing and new customers/territories through retail distribution contract set up and maintenance, planned individual account support, and liaison with internal order-processing staff
- Monitor and report on activities and provide relevant management information
- Give proper product forecasts in line with budget
- Maintain pricing parameters and margin control
- Maintain and initiate reporting processes
- Liaise and attend meetings and trials with other company functions necessary to perform duties and aid business and organizational development and function as a fortified food commercial representative of the company. i.e. to be discussed per candidate
- Ensure timely collections and collection follow up by managing staff
- To provide technical, information support for clients to facilitate sales whenever required
- Attend and conduct training and to develop relevant knowledge and skills
- Logistics Food Safety, Stockholding, warehousing function, transport costs etc.
Responsibilities:
- Implementation, management & report back of Policy/Directives from office
- Propose action plan to address the market area
- Management appointments involve appropriate Executive Committee member
- Select the team train and manage them
- Follow up the targeted customers and guarantee KAM coherency
- Responsible for gross margin achievement
- Responsible for customers credits / Days Sales Outstanding
- Responsible for a monthly reporting to the GM Sales indicating sales development strategy & evolution (Marketing plan, turnover per area and per range, margin level, comparison to budget).
- Office administration:
- Stock management
- Ordering of stationary
- Repair and maintenance of office equipment
- I.T. functionality
- Switchboard functionality
- Petty cash reconciliation
Performance Criteria:
- Achievement of Budgets (Sales & GM)
- Sales Forecasts precision / quality (Sales, OPS & GM)
- Procedures related to stock holding and stock mix of all stock items
- Profitable, payment collected, turnover achievement. (Days Sales Outstanding should not be major)
- Industrial margin evolution
- Reliability of the on-time reporting
- Interface with Executive Committee and local team
- Employee and Customer Safety on sites
Summary of Responsibilities:
- Managing
- Achieving targets
- Administration
- Staff control, development, succession planning and support
- Communications
- Housekeeping
- Policy/Procedure
- Other duties
Measure of Performance:
- Target achievement
- Effective communications internal & external
- Organizational protocol adherence
- 100% utilisation of staffing resource
- Company image
- Application of Food Safety (legal, statutory, international standards) and Quality Management Systems (Standards, Procedures, Verified audits)
- Adherence to health and safety policies
- Warehouse management
Feel free to apply if you fit all of the requirements.
We look forward to receive your application.